At a Glance
- Tasks: Shape technical change and improve public services for millions.
- Company: Join DWP Digital, a leader in innovative public service solutions.
- Benefits: Competitive pay, generous pension contributions, flexible hours, and extra holidays.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in business analysis and strong problem-solving skills required.
The predicted salary is between 44447 - 46547 £ per year.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We are looking for talented Business Analysts to join our growing community, with opportunities across Core Digital Services in teams such as Citizen Information and our innovative Garage team. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users.
You will work as part of a multidisciplinary team to build and improve technical services, translating complex business problems and user needs into clear, actionable requirements. You will use a range of discovery techniques, such as workshops, interviews, and focus groups, to uncover insights, model business processes, and identify opportunities for improvement.
Alongside delivery, you will take ownership of your professional development, deepening your expertise in Business Analysis and Agile ways of working while contributing to and supporting the wider BA community.
Key Responsibilities:
- Proven experience of performing business analysis within complex programmes or projects, delivering high-quality outputs that support informed decision making.
- Demonstrable experience in eliciting, analysing, and refining user and stakeholder requirements using structured techniques to ensure clarity, accuracy, and alignment to business objectives.
- Evidence of applying a wide range of business analysis tools and techniques (such as process modelling, root cause analysis, user journey mapping, and data analysis) to understand problems and define effective solutions.
- Practical experience of supporting change initiatives, from initial discovery and requirements gathering through to solution development, implementation, and benefits realisation.
Location: You will join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you will spend some time working at home and some time collaborating face to face in a hub. As part of the role, you may be required to travel to other digital hubs (this counts towards your 'in the office' time).
Pay: We offer competitive pay of £44,447 to £46,547.
Pension: You will get a brilliant civil service pension with employer contributions worth 28.97% worth up to £12,876.
Holidays: You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Discounts and savings on shopping, fun days out, and more
- Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring, and career progression opportunities.
Training Business Analyst in Preston employer: DWP Digital
DWP Digital is an exceptional employer, offering a supportive and flexible work environment that prioritises work-life balance and professional growth. With competitive pay, generous pension contributions, and a commitment to employee development, you will thrive in a culture that values innovation and collaboration while making a meaningful impact on public services used by millions. Join us in one of our vibrant digital hubs across the UK, where you can enjoy hybrid working arrangements and a range of benefits designed to enhance your career and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Training Business Analyst in Preston
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP Digital on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how you’d tackle user journey mapping or process modelling. We want to see your thought process, so be ready to share examples from your experience!
✨Tip Number 3
Show off your skills in the interview! Use the STAR method (Situation, Task, Action, Result) to structure your answers. This helps us see how you’ve applied your business analysis tools and techniques in real situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at DWP Digital.
We think you need these skills to ace Training Business Analyst in Preston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Business Analyst role at DWP Digital. We want to see how you can contribute to our mission of improving public services!
Showcase Your Skills:Use specific examples to demonstrate your experience in business analysis, especially in complex projects. We love seeing how you've used techniques like user journey mapping or root cause analysis to solve problems.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your requirements and achievements are easy to understand and directly related to the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our digital hubs.
How to prepare for a job interview at DWP Digital
✨Know Your Business Analysis Tools
Familiarise yourself with the business analysis tools and techniques mentioned in the job description, like process modelling and user journey mapping. Be ready to discuss how you've applied these in past projects, as this will show your practical experience and understanding of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific examples where you’ve successfully gathered requirements or supported change initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Collaborative Spirit
Since the role involves working in multidisciplinary teams, be prepared to talk about your experiences collaborating with others. Highlight instances where you’ve facilitated workshops or interviews to gather insights, demonstrating your ability to work well with diverse groups.
✨Emphasise Continuous Learning
DWP Digital values professional development, so share your commitment to deepening your expertise in Business Analysis and Agile methodologies. Discuss any relevant courses, certifications, or self-study you've undertaken to show that you're proactive about your growth.
