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- Tasks: Manage the CMDB and enhance Configuration Management services while providing technical support.
- Company: Join a government digital services department focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, pension, and opportunities for professional growth.
- Why this job: Make a difference in public service while developing your IT skills in a supportive environment.
- Qualifications: Strong background in IT Configuration Management and experience with ServiceNow required.
- Other info: Hybrid working model with a focus on career development.
The predicted salary is between 36000 - 60000 £ per year.
A government digital services department is searching for a Configuration Manager in the UK. The role involves managing the Configuration Management Database (CMDB) and enhancing Configuration Management services.
Key responsibilities include:
- Providing technical support
- Ensuring compliance with policies
- Collaborating with stakeholders
Ideal candidates should have a strong background in IT Configuration Management, experience with ServiceNow, and a good understanding of ITIL frameworks. Competitive pay and a supportive working environment are offered.
CMDB & Configuration Manager — Hybrid, Pension + Growth in Preston employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CMDB & Configuration Manager — Hybrid, Pension + Growth in Preston
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in government digital services. A friendly chat can open doors and give us insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with ServiceNow and ITIL frameworks. We want to hear how you've tackled challenges in Configuration Management.
✨Tip Number 3
Tailor your approach! Research the specific government department you're applying to and understand their mission. This way, we can align our skills and experiences with their goals, making us stand out as the perfect fit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have insider tips and updates on roles that might not be advertised elsewhere.
We think you need these skills to ace CMDB & Configuration Manager — Hybrid, Pension + Growth in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT Configuration Management and ServiceNow. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Configuration Management and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your ITIL Knowledge: Since understanding ITIL frameworks is key for this role, make sure to mention any relevant certifications or experiences. We’re looking for candidates who can demonstrate their knowledge and how it applies to the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DWP Digital
✨Know Your CMDB Inside Out
Make sure you have a solid understanding of Configuration Management Databases, especially how they function within ITIL frameworks. Brush up on your knowledge of ServiceNow, as it’s likely to come up in conversation. Being able to discuss specific examples from your experience will show that you’re not just familiar with the concepts but can apply them effectively.
✨Showcase Your Technical Support Skills
Prepare to discuss your previous roles where you provided technical support. Think of specific challenges you faced and how you resolved them. This will demonstrate your problem-solving abilities and your capacity to ensure compliance with policies, which is crucial for this role.
✨Engage with Stakeholders
Collaboration is key in this position, so be ready to talk about your experience working with various stakeholders. Prepare examples of how you’ve successfully communicated and collaborated with different teams to enhance services. This will highlight your interpersonal skills and ability to work in a hybrid environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how the department measures success in Configuration Management. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
