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- Tasks: Shape technical change and deliver real value as a Business Analyst.
- Company: Join DWP Digital, a leader in public service innovation.
- Benefits: Competitive pay, generous holidays, flexible hours, and a strong pension scheme.
- Other info: Hybrid working model with opportunities for mentorship and professional development.
- Why this job: Make a difference for millions while growing your career in a supportive environment.
- Qualifications: Experience in business analysis and a passion for problem-solving.
The predicted salary is between 46547 - 46547 £ per year.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Digital in teams such as Working Age Services, Digital Channels, Comms and Collaboration, and Cross Boundary teams. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users.
As a Business Analyst, you will work across the full product lifecycle, combining business needs with technical solutions to deliver value. This involves using Agile methods and industry-standard tools to produce clear requirements, user stories, and acceptance criteria. You will collaborate across multidisciplinary teams, ensuring shared understanding between technical and business stakeholders, and support the Product Manager in shaping and prioritising work.
The role includes analysing and improving business processes, gathering insights through workshops and research, and turning user needs into solutions. There are strong opportunities for professional growth in our community of practice including mentorship from senior colleagues and the chance to develop leadership skills by supporting junior analysts. You will also be expected to continuously develop your expertise and contribute to the wider Business Analysis community.
What skills, knowledge and experience will you need?
You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following:
- Technical Statement: Please give a specific example of how you've used your business analysis skills to understand a problem and how you used this to determine your next steps on a project.
- Personal Statement: Significant experience of working across the full breadth of the Business Analyst role. Experienced in using a wide range of analysis techniques to understand the problem and needs.
If you are successful in your application, we'll invite you to a first and final interview.
Details:
Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £46,547.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process: We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Business Analyst in North East employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in North East
✨Tip Number 1
Get to know the company inside out! Research DWP's values, projects, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your verbal reasoning skills! Since you'll be taking a test, it’s a good idea to brush up on those skills beforehand. There are plenty of online resources to help you get comfortable with the format and types of questions.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your business analysis skills. Think about how you've tackled problems and delivered value in previous roles. This will come in handy for both your technical and personal statements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to make your application stand out right there.
We think you need these skills to ace Business Analyst in North East
Some tips for your application 🫡
Showcase Your Skills: When writing your technical statement, make sure to highlight specific examples of how you've used your business analysis skills. We want to see how you tackled a problem and what steps you took next. Be clear and concise!
Personal Statement Power: Your personal statement is your chance to shine! Share your experiences across the full breadth of the Business Analyst role. We’re looking for evidence of your analytical techniques and how they’ve helped you understand user needs.
Keep It Relevant: Tailor your application to the job description. Use the same language and focus on the skills and experiences that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at DWP Digital
✨Know Your Business Analysis Techniques
Brush up on the various analysis techniques you've used in the past. Be ready to discuss specific examples of how you've applied these methods to understand problems and deliver solutions. This will show your depth of experience and understanding of the role.
✨Prepare for Agile Discussions
Since the role involves Agile methods, make sure you can talk about your experience with Agile frameworks. Think of instances where you've collaborated with multidisciplinary teams and how you contributed to shaping technical change. This will demonstrate your ability to work effectively in a dynamic environment.
✨Craft Clear Statements
When preparing your technical and personal statements, focus on clarity and relevance. Use specific examples that highlight your skills and experiences as a Business Analyst. Make sure to align your responses with the job description to showcase how you meet their needs.
✨Show Enthusiasm for Continuous Learning
DWP values professional growth, so express your eagerness to develop your expertise further. Mention any relevant courses, certifications, or mentorship experiences you've had. This will reflect your commitment to contributing to the wider Business Analysis community.