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- Tasks: Join us to transform network infrastructure using cutting-edge technologies and innovative solutions.
- Company: DWP, the UK's largest government department, dedicated to helping millions.
- Benefits: Competitive pay, generous pension contributions, flexible hours, and a great work-life balance.
- Other info: Join a diverse team with excellent career growth and professional development opportunities.
- Why this job: Make a real impact on digital solutions used by nearly everyone in the UK.
- Qualifications: Experience in network infrastructure, problem-solving, and ITSM processes required.
The predicted salary is between 52442 - 52442 £ per year.
Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
Join our Network Service Operations team as a Network Engineer in the next step to transform the DWP's datacentre and remote site network infrastructure into leading-edge technologies. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Experience of problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues.
- Excellent planning and implementation methodology.
- Experience of ITSM processes.
- Experience of and understanding of Network infra in Wifi, DC On-prem, Cloud (AWS/Azure/OCI), Next Generation Firewall, Load-balancing, and PKI technologies as well as experience with either Aruba Wifi/Clearpass or Spine and Leaf topologies/DC-VXLAN (Preferably Arista).
- Experience with network monitoring and analysis tooling.
You and your role:
We're rolling out new projects in Wi-Fi, datacentres and cloud and we need engineers who love getting stuck into tech and making things better. You'll help keep our legacy infrastructure stable while driving improvements across modern platforms. Expect hands-on work with incident support, BAU tasks and network monitoring tools like Wireshark and NetScout. If you know your way around Aruba Wi-Fi, Arista networks, cloud platforms, firewalls and load balancers you'll feel right at home. Bonus points if you've played with automation tools like Terraform, Ansible or Python but if not, we'll help you get there.
Details:
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £52,442.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable, so our application and selection process are just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Locations
Network Operations Manager in Newcastle upon Tyne, North East employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Manager in Newcastle upon Tyne, North East
✨Tip Number 1
Get to know the company inside out! Research DWP's mission and values, and think about how your skills align with their goals. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 3
Prepare for the technical side! Brush up on your knowledge of network infrastructure, cloud technologies, and monitoring tools. Be ready to discuss your hands-on experience and how you've tackled challenges in past roles.
✨Tip Number 4
Don’t forget to showcase your soft skills! Problem-solving, critical thinking, and teamwork are key for this role. Think of examples from your past experiences where you’ve demonstrated these skills and be ready to share them during your interview.
We think you need these skills to ace Network Operations Manager in Newcastle upon Tyne, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Network Operations Manager role. We want to see how you can bring fresh ideas and tech-savvy solutions to our team!
Showcase Your Technical Skills: Don’t hold back on detailing your experience with network infrastructure, cloud platforms, and monitoring tools. We’re looking for engineers who love getting stuck into tech, so let us know what you’ve worked with!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website: Remember to apply via the Civil Service Jobs portal as instructed. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at DWP Digital
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of network infrastructure, especially in areas like Wi-Fi, cloud platforms, and firewalls. Be ready to discuss your experience with tools like Wireshark and NetScout, as well as any automation tools you've used. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think critically about the challenges you've faced and how you approached them. DWP values analytical skills, so demonstrating your ability to think creatively and independently will set you apart from other candidates.
✨Understand the DWP's Mission
Familiarise yourself with DWP's purpose and the impact of their work on people's lives. Being able to articulate how your role as a Network Operations Manager fits into this mission will resonate well with the interviewers and show that you're genuinely interested in contributing to their goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, projects, and the technologies they use. This not only shows your enthusiasm for the role but also helps you gauge if the company culture and work environment align with your values. Plus, it gives you a chance to demonstrate your knowledge about the industry.