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For Companies At a Glance
- Tasks: Design simple, accessible solutions used by millions, collaborating with researchers and developers.
- Company: Join DWP Digital, the UK's largest government department, focused on impactful digital solutions.
- Benefits: Competitive pay, generous holidays, flexible hours, and a strong pension scheme.
- Why this job: Make a real difference in people's lives through user-focused design and innovation.
- Qualifications: Experience in evidence-based design, prototyping, and inclusive design principles.
- Other info: Supportive environment with opportunities for professional growth and community engagement.
The predicted salary is between 37300 - 52000 £ per year.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As an Interaction Designer at DWP Digital, you'll design simple, accessible solutions used by millions every day, working closely with researchers, developers, and other design experts. You'll turn insights into prototypes, champion inclusion, and collaborate openly to create consistent, user-focused experiences. If you're passionate about design that matters and want room to grow, this is the place for you.
DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Evidence-Based Design - You can work collaboratively with others to design solutions based on evidence, identifying gaps in knowledge and ensuring user needs are met.
- Prototyping Expertise - You have experience using a variety of prototyping tools and techniques to explore and validate design concepts.
- Clear Communication & Collaboration - You can present your work confidently, explain design decisions in a way that is easy to understand, and actively listen to feedback from stakeholders and team members.
- Accessibility & Inclusive Design - You have a proven track record of designing with accessibility in mind, demonstrating familiarity with WCAG 2.2 guidelines and consistently meeting AA standards.
- Open Working & Engagement - You work in the open, engaging others throughout the design process to build shared understanding and transparency.
You and your role: We're looking for Interaction Designers to help create services that are simple, fast, and accessible for everyone. At DWP Digital, you'll use your skills to make a real difference, designing solutions that support millions of people every day. You'll work as part of a multi-disciplinary team alongside other user-centred design professionals, committed to delivering the best possible outcomes for all our users. In this role, you'll use research and analytics to understand user needs and design solutions that meet them. You'll create prototypes, test ideas, and design with accessibility and inclusion at the heart of everything you do. Collaboration is key, you'll work openly with your team, share knowledge, and make sure your designs are consistent with the GOV.UK Design System. You'll also contribute to the wider Interaction Design community within DWP and across government, helping to set standards and share best practice.
Details:
- Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield, whichever is most convenient for you.
- Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
- Pay: We offer competitive pay of up to £46,547.
- Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
- Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Digital Awards
Process: We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Locations
Interaction Designer in Newcastle upon Tyne, North East employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interaction Designer in Newcastle upon Tyne, North East
✨Tip Number 1
Get your portfolio in shape! Make sure it showcases your best work, especially projects that highlight your evidence-based design and prototyping skills. We want to see how you’ve tackled real user needs!
✨Tip Number 2
Practice your communication skills! You’ll need to present your ideas clearly and confidently. Try explaining your design decisions to a friend or family member to ensure you can break it down simply.
✨Tip Number 3
Network like a pro! Connect with other designers and tech experts on platforms like LinkedIn. Engaging with the community can open doors and give you insights into what DWP Digital is really looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and the amazing benefits we offer at DWP Digital.
We think you need these skills to ace Interaction Designer in Newcastle upon Tyne, North East
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your passion for design shine through! Talk about why you love creating user-focused experiences and how you’ve used your skills to make a difference in past projects.
Highlight Your Collaboration Skills: Since collaboration is key at DWP Digital, make sure to mention any experiences where you've worked closely with researchers, developers, or other designers. We want to see how you engage with others to create amazing solutions!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to explain your design decisions and experiences. Remember, we’re looking for someone who can communicate effectively with both technical and non-technical folks.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at DWP Digital
✨Know Your Design Principles
Make sure you brush up on evidence-based design principles and accessibility standards like WCAG 2.2. Be ready to discuss how you've applied these in your past projects, as this will show your understanding of user needs and inclusive design.
✨Showcase Your Prototyping Skills
Prepare to demonstrate your proficiency with various prototyping tools. Bring examples of your work that highlight your ability to turn insights into tangible prototypes, and be ready to explain your design decisions clearly.
✨Communicate Clearly and Confidently
Practice articulating your design process and decisions in a straightforward manner. During the interview, actively listen to feedback and engage with the interviewers, showing that you value collaboration and open communication.
✨Engage with the DWP Mission
Familiarise yourself with DWP's mission and the impact of their digital solutions. Be prepared to discuss how your design philosophy aligns with their goal of creating accessible services for millions, demonstrating your passion for meaningful design.