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- Tasks: Join our team to transform network infrastructure with cutting-edge technologies.
- Company: DWP is dedicated to digital innovation and improving public services.
- Benefits: Enjoy hybrid working, flexible hours, and a generous pension contribution.
- Why this job: Be part of a dynamic team making a real impact in digital transformation.
- Qualifications: No specific qualifications mentioned; enthusiasm and a willingness to learn are key.
- Other info: Great work-life balance and opportunities for personal growth.
The predicted salary is between 31465 - 52442 £ per year.
Network Operations Engineer
Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
Join our Network Service Operations team as Network Engineer in the next step to transform the DWPs datacentre and remote site network infrastructure into leading edge technologies.
We\’re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK\’s largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We\’d love you to join us.
What skills, knowledge and experience will you need?
- Experience of problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues.
- Excellent planning and implementation methodology.
- Experience of ITSM processes.
- Experience of and understanding of Network infra in Wifi, DC On-prem, Cloud (AWS/Azure/OCI),Next Generation Firewall, Load-balancing, and PKI technologies as well as experience with either Aruba Wifi/Clearpass or Spine and Leaf topologies/DC-VXLAN (Preferably Arista).
- Experience with network monitoring and analysis tooling.
You and your role:
We\’re rolling out new projects in Wi‑Fi, datacentres and cloud and we need engineers who love getting stuck into tech and making things better. You\’ll help keep our legacy infrastructure stable while driving improvements across modern platforms.
Expect hands‑on work with incident support, BAU tasks and network monitoring tools like Wireshark and NetScout. If you know your way around Aruba Wi‑Fi, Arista networks, cloud platforms, firewalls and load balancers you\’ll feel right at home.
Bonus points if you\’ve played with automation tools like Terraform, Ansible or Python but if not, we\’ll help you get there.
Details. Wages. Perks.
Location:
You’ll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you.
Hybrid Working:
We work a hybrid model – you’ll spend some time working at home and some time collaborating face to face in a hub.
Pay:
We offer competitive pay of up to £52,442.
Pension:
You\’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays:
A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi‑time. You\’ll also get all the usual public holidays.
We have a broad benefits package built around your work‑life balance which includes:
- Flexible working including flexible hours and flex‑friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with \’I Can Be Me in DWP\’
- Discounts and savings on shopping, fun days out and more
- Interest‑free loans to buy a bike or a season ticket, so it\’s even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award‑winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable, so our application and selection process are just two stages:
Apply: complete your application on Civil Service Jobs. There’ll be full instructions when you click through.
Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
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Network Operations Engineer employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Engineer
✨Tip Number 1
Familiarise yourself with the latest networking technologies and trends. Being knowledgeable about cutting-edge solutions will not only impress us but also show your commitment to staying ahead in the field.
✨Tip Number 2
Network with current employees or professionals in the industry. Engaging with them can provide you with insider insights about our company culture and the specific challenges we face, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved network issues. We value practical experience, so having concrete examples ready will help demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your ability to work in a hybrid environment. Highlight any previous experiences that illustrate your adaptability and effectiveness in both remote and on-site settings, as this aligns with our flexible working approach.
We think you need these skills to ace Network Operations Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the Network Operations Engineer position. Tailor your application to highlight how your background aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with network infrastructure, datacentre operations, and any relevant technologies. Use specific examples to demonstrate your expertise and problem-solving abilities in similar roles.
Showcase Soft Skills: The role may require collaboration and communication with various teams. Make sure to mention your soft skills, such as teamwork, adaptability, and effective communication, which are essential for a successful Network Operations Engineer.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work at DWP and how you can contribute to their mission of digital transformation.
How to prepare for a job interview at DWP Digital
✨Understand the Role
Make sure you have a solid grasp of what a Network Operations Engineer does. Familiarise yourself with the specific technologies and tools mentioned in the job description, as well as the overall goals of the Network Service Operations team.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss past experiences where you've successfully resolved network issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's network infrastructure and future projects. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
✨Demonstrate Adaptability
With the emphasis on leading-edge technologies, be ready to discuss how you've adapted to new tools or processes in the past. Highlight your willingness to learn and grow within the role, especially in a hybrid working environment.
