Configuration Manager - CMDB Lead, ITIL & ServiceNow in Manchester
Configuration Manager - CMDB Lead, ITIL & ServiceNow

Configuration Manager - CMDB Lead, ITIL & ServiceNow in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the development and maintenance of Configuration Management services for digital public services.
  • Company: Join a forward-thinking government digital agency in the UK.
  • Benefits: Enjoy competitive pay, hybrid working options, and a generous pension plan.
  • Why this job: Make a real difference in enhancing public services through effective IT management.
  • Qualifications: Strong experience in IT Configuration Management and Service Management frameworks.

The predicted salary is between 36000 - 60000 £ per year.

A government digital agency in the United Kingdom is seeking a Configuration Manager to enhance digital public services. The role involves supporting the development and maintenance of Configuration Management services and ensuring data integrity in the Configuration Management Database (CMDB).

Candidates should have strong experience in IT Configuration Management and a background in Service Management frameworks.

This position offers competitive pay, hybrid working options, and a generous pension plan.

Configuration Manager - CMDB Lead, ITIL & ServiceNow in Manchester employer: DWP Digital

As a leading government digital agency in the UK, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee well-being and professional growth. With competitive pay, hybrid working options, and a generous pension plan, we offer our Configuration Manager the opportunity to make a meaningful impact on public services while enjoying a supportive environment that encourages continuous learning and development.
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Contact Detail:

DWP Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Configuration Manager - CMDB Lead, ITIL & ServiceNow in Manchester

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work with Configuration Management or ServiceNow. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! When you get the chance for an interview, be ready to discuss specific projects where you've improved data integrity in a CMDB. Real-life examples will make you stand out from the crowd.

✨Tip Number 3

Don’t forget to research the agency! Understanding their mission and how they enhance digital public services will help you tailor your conversation and show that you’re genuinely interested in the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Configuration Manager - CMDB Lead, ITIL & ServiceNow in Manchester

Configuration Management
CMDB Management
ITIL
ServiceNow
Data Integrity
Service Management Frameworks
Analytical Skills
Attention to Detail
Problem-Solving Skills
Communication Skills
Project Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in IT Configuration Management and Service Management frameworks. We want to see how your skills align with the role of Configuration Manager, so don’t hold back on showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing digital public services and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love to see your personality!

Showcase Your Technical Skills: Since this role involves working with the CMDB and ServiceNow, make sure to mention any specific tools or technologies you’ve used. We’re keen to know how you’ve applied your technical skills in real-world scenarios, so give us the details!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at DWP Digital

✨Know Your ITIL Inside Out

Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in relation to Configuration Management. This will show that you understand the framework and can effectively contribute to the agency's goals.

✨Familiarise Yourself with ServiceNow

Since this role involves working with ServiceNow, it’s crucial to have a solid understanding of the platform. If you’ve used it before, prepare specific examples of how you’ve leveraged ServiceNow for Configuration Management. If not, do some research and be ready to discuss its features and benefits.

✨Highlight Your Data Integrity Skills

Data integrity is key in this role, so think about times when you ensured accuracy and reliability in data management. Prepare to share examples that demonstrate your attention to detail and your methods for maintaining data quality in a CMDB.

✨Prepare Questions About Hybrid Working

Since the position offers hybrid working options, come prepared with questions about how the team collaborates in a hybrid environment. This shows your interest in the company culture and helps you gauge if it aligns with your working style.

Configuration Manager - CMDB Lead, ITIL & ServiceNow in Manchester
DWP Digital
Location: Manchester

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