Senior Technical Architect – Omni-Channel Contact Center in Leeds

Senior Technical Architect – Omni-Channel Contact Center in Leeds

Leeds Full-Time No working from home possible
DWP Digital

DWP Digital is seeking a Lead Technical Architect to lead the architecture design for their Digital Channels Contact Centre (DC3). This role involves transforming traditional services into a modern omni-channel contact centre, impacting how citizens interact with vital public services.

As part of a high-level architectural leadership team, you will shape strategy, govern architectural decisions, and mentor others, ensuring alignment with long-term goals while fostering innovation across the architecture community.

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DWP Digital

Contact Details:

DWP Digital Recruitment Team