At a Glance
- Tasks: Design user journeys and solve complex problems with multidisciplinary teams.
- Company: Join DWP Digital, the UK's largest government department, making a real impact.
- Benefits: Competitive pay, hybrid working, generous holidays, and professional development opportunities.
- Other info: Recognised as a top employer for diversity and inclusion in tech.
- Why this job: Be part of a diverse team using leading-edge tech to empower millions.
- Qualifications: Experience in accessible content design and data-driven decision making.
The predicted salary is between 57946 - 68205 £ per year.
You will take a strategic role in solving complex problems. You will work with multidisciplinary teams to design effective user journeys, set standards and promote good practice. You will build strong relationships to influence user‑centred approaches, contribute to community‑of‑practice activities, and support recruitment and induction.
Qualifications
- Substantial experience of designing accessible and plain English content and of contributing to content patterns, processes or guidelines.
- Substantial experience of using quantitative and qualitative data to make content decisions.
- Ability to use different types of prototypes to show, explain and test your content.
- Substantial experience of peer review and of contributing to a community of practice.
- Experience collaborating with other disciplines and advocating for the role of content design.
- Experience managing relationships with stakeholders and influencing them to make more user‑centred and evidence‑based decisions.
- Experience contributing to content strategies or initiatives to help your organisation achieve the right outcomes.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Role
We are looking for an experienced Content Designer to join our community of tech experts in DWP Digital. We are using fresh ideas and leading‑edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK’s largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We would love you to join us.
Compensation & Benefits
- Competitive pay: £57,946. Potential pay: up to £68,205.
- Employer pension contributions: 28.97% of salary.
- Hybrid working model – work from home and hub.
- Holidays: starting at days rising to 31 days plus up to 3 extra days off a month.
- All public holidays included.
- Flexible working including flexible hours and flex‑friendly policies.
- Time off volunteering and charitable giving.
- Bring your authentic self to work with 'I Can Be Me in DWP'.
- Discounts and savings on shopping, fun days out and more.
- Interest‑free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference.
- Sports and social activities.
- Professional development, coaching, mentoring and career progression opportunities.
Awards & Recognitions
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Senior Content Designer in Lancaster employer: DWP Digital
DWP Digital is an exceptional employer, offering a unique opportunity to work at the heart of the UK's largest government department, where your contributions will impact millions of lives. With a strong commitment to employee well-being, we provide competitive pay, generous holiday allowances, and a hybrid working model that promotes work-life balance. Our inclusive culture fosters professional growth through mentoring and development opportunities, making DWP Digital a rewarding place for those looking to make a meaningful difference in society.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content Designer in Lancaster
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at DWP. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best work in content design. Make sure it’s easy to navigate and showcases your user-centred approach.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating how your experience aligns with DWP's mission and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and the team you'll be joining.
We think you need these skills to ace Senior Content Designer in Lancaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Senior Content Designer. Use keywords from the job description to show us you understand what we're looking for.
Showcase Your Work:Include examples of your previous content design projects, especially those that demonstrate your ability to create accessible and user-centred content. We love seeing how you've used data to inform your decisions!
Be Clear and Concise:Remember, clarity is key! Use plain English and keep your writing straightforward. This not only reflects your content design skills but also makes it easier for us to see your potential fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at DWP Digital
✨Know Your Content Design Inside Out
Make sure you’re well-versed in the principles of accessible and plain English content. Brush up on your experience with content patterns, processes, and guidelines, as these will likely come up during the interview. Be ready to share specific examples of how you've used data to inform your content decisions.
✨Showcase Your Prototyping Skills
Prepare to discuss the different types of prototypes you've used in your previous roles. Bring along examples if possible, and be ready to explain how they helped you communicate and test your content effectively. This will demonstrate your hands-on experience and strategic thinking.
✨Build Relationships with Stakeholders
Think about times when you've successfully influenced stakeholders to adopt user-centred approaches. Be prepared to share these stories, highlighting your collaboration skills and how you’ve managed relationships across multidisciplinary teams. This is key for a role that involves working closely with others.
✨Engage with the Community of Practice
Discuss your involvement in peer reviews and community activities related to content design. Highlight any contributions you've made to content strategies or initiatives that align with the organisation's goals. This shows your commitment to continuous improvement and collaboration within the field.
