At a Glance
- Tasks: Analyse data to drive performance and support health transformation projects.
- Company: Join DWP Digital, the UK's largest government department, making a real impact.
- Benefits: Up to £50,296 salary, flexible hours, hybrid working, and generous leave.
- Why this job: Be part of a team that uses cutting-edge tech to improve lives across the UK.
- Qualifications: Experience in data analysis, SQL coding, and collaboration with diverse teams.
- Other info: Great career growth opportunities and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
DWP Digital Newcastle Upon Tyne, England, United Kingdom
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DWP Digital Newcastle Upon Tyne, England, United Kingdom
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Base pay range
Direct message the job poster from DWP Digital
Tech Talent Acquisition Partner at DWP Digital
Digital Performance Analyst
Pay up to £50,296, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for Digital Performance Analyst to join DWP\’s Health Data and Analytics Team. Helping DWP generate data and analytics products to support the health transformation programme.
Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK\’s largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, the problems we have to solve are rich and complex, and our purpose is unique. We\’d love you to join us.
What skills, knowledge and experience will you need?
- Lead the development of performance measurement frameworks including Key Performance Indicators (KPIs). Demonstrate a deep understanding of business goals and can turn these into tangible performance measures.
- Use quantitative and qualitative data about users to turn user focus into outcomes. Deliver analysis and information that addresses stakeholder needs and provides recommendations.
- Effectively collaborate with user researchers and other user-focused professions. Guide others on approaches to understand user stories.
- Understand the appropriate media to communicate findings. Shape and share communications relevant to the audience. Give tactical recommendations.
- Encourage joined up team work within own team and across other groups. Establish professional relationships with a range of stakeholders. Collaborate with these to share information, resources and support.
- SQL coding and Web Analytics experience (Google Analytics is desired).
You and your role
As a Lead Digital Performance Analyst, you will support iterative design of services by analysing of a wide range of datasets and collaborating with User Researchers, Business Analysts and Data Scientists to create a holistic understanding of our systems, business and users.
You will be required to conduct analysis by developing and working with performance measurement frameworks, KPIs, goals, user needs and benefits. You will be required to collaborate with digital teams that build services for our citizens.
You will be responsible for carrying out analysis and providing insights against the measures you have developed. Encouraging digital teams to always design and build with measurement and the value to the citizen in mind.
This is a key role, where a variety of stakeholders will depend on you to deliver accurate and actionable insights, to drive the focus and centralise the user in everything that we do.
Location: You\’ll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model – you\’ll spend some time working at home and sometime collaborating face to face in a hub.
Pay: We offer pay of up to £50,296.
Pension: You\’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,345 per year.
Holidays: A generous leave package starting at 25 days and rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You\’ll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with \’I Can Be Me in DWP\’
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it\’s even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
Process:
We know your time is valuable, so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There\’ll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Analyst, Engineering, and Information Technology
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Industries
Technology, Information and Media
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Digital Performance Analyst employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Performance Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former DWP Digital employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by diving deep into DWP's mission and values. Understand how your skills as a Digital Performance Analyst can contribute to their goals. This will help you tailor your responses and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your data storytelling! As a Digital Performance Analyst, you'll need to communicate complex data insights clearly. Use examples from your past work to demonstrate how you've turned data into actionable recommendations. This will impress the interviewers!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the DWP Digital team. So, get your application in and let’s make it happen!
We think you need these skills to ace Digital Performance Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Digital Performance Analyst role. We want to see how you can contribute to our health transformation programme!
Showcase Your Data Skills: Since this role involves working with performance measurement frameworks and data analysis, be sure to include specific examples of your experience with SQL coding and web analytics. We love seeing those numbers in action!
Communicate Clearly: Your written application should reflect your ability to communicate findings effectively. Use clear language and structure your thoughts logically, just like you would when presenting insights to stakeholders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we’ve made the process super straightforward for you.
How to prepare for a job interview at DWP Digital
✨Know Your KPIs
Before the interview, brush up on Key Performance Indicators (KPIs) relevant to the role. Be ready to discuss how you would develop and measure these KPIs in a digital performance context. This shows you understand the core of what DWP Digital is looking for.
✨Showcase Your Data Skills
Prepare examples of how you've used quantitative and qualitative data to drive decisions in previous roles. Highlight your experience with SQL coding and web analytics tools like Google Analytics, as these are crucial for the Digital Performance Analyst position.
✨Collaborate Like a Pro
DWP Digital values teamwork, so be ready to talk about how you've successfully collaborated with user researchers and other stakeholders. Share specific instances where your collaboration led to actionable insights or improved outcomes.
✨Tailor Your Communication
Think about how you can communicate complex data findings in a way that's easy to understand for different audiences. Prepare to discuss how you would shape your communications to meet the needs of various stakeholders, as this is key in the role.