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For Companies At a Glance
- Tasks: Lead service management for digital payment platforms, ensuring quality and performance.
- Company: Join DWP, the UK's largest government department, transforming lives through technology.
- Benefits: Enjoy hybrid working, flexible hours, a generous pension, and 26+ days of holiday.
- Why this job: Be part of a mission-driven team impacting millions with innovative digital solutions.
- Qualifications: Experience in service management, ITIL knowledge, and understanding of UK payment systems required.
- Other info: Work from various hubs across the UK and enjoy a culture that values authenticity.
Digital Payment Services – Senior IT Service Manager
Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology.
You will play a pivotal role in implementing and evolving our service …
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
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Digital Payment Services - Senior IT Service Manager employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Payment Services - Senior IT Service Manager
✨Tip Number 1
Familiarise yourself with the ITIL framework, as it's crucial for this role. Understanding how service management frameworks operate will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the digital payments sector. Engaging with others who work in similar roles can provide insights and potentially lead to referrals that could help you land the job.
✨Tip Number 3
Stay updated on the latest trends in digital payment technologies. Being knowledgeable about emerging payment applications and industry changes will demonstrate your commitment and expertise during the interview.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully managed services in a live environment. Having concrete examples ready will showcase your experience and problem-solving skills effectively.
We think you need these skills to ace Digital Payment Services - Senior IT Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior IT Service Manager position. Tailor your application to highlight your relevant experience in service management and digital payment solutions.
Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive knowledge of managing enterprise-level digital products and critical services. Provide specific examples of how you've implemented service management frameworks like ITIL in previous roles.
Showcase Your Skills: Clearly outline your skills related to service lifecycle management and your understanding of the UK payments landscape. Mention any experience with BACS and Faster Payment journeys to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also conveys your passion for the role and the mission of DWP. Make it personal and engaging, showing how you can contribute to their goals in digital payment services.
How to prepare for a job interview at DWP Digital
✨Understand the Role
Make sure you have a solid grasp of what a Senior IT Service Manager does, especially in the context of digital payments. Familiarise yourself with the key responsibilities and how they align with DWP's mission to support millions of people.
✨Showcase Your Experience
Prepare to discuss your previous experience managing enterprise-level digital products and critical services. Be ready to provide specific examples of how you've implemented service management frameworks like ITIL in a live environment.
✨Know the Payment Landscape
Brush up on your knowledge of the UK payments landscape, including BACS and Faster Payments. Demonstrating an understanding of these systems will show that you're well-prepared for the challenges of the role.
✨Emphasise Collaboration Skills
Highlight your ability to work cross-functionally with various teams and stakeholders. Share examples of how you've fostered a culture of learning and transparency in past roles, as this aligns with the collaborative nature of the position.
