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- Tasks: Lead the design and enhancement of Configuration Management services and maintain the CMDB.
- Company: A forward-thinking government department in the UK.
- Benefits: Competitive salary, excellent pension contributions, and hybrid work model.
- Why this job: Play a key role in digital transformation and ensure quality data for critical platforms.
- Qualifications: Extensive IT Configuration Management experience and familiarity with ServiceNow.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 40000 - 50000 £ per year.
A government department in the UK is seeking a Configuration Manager to lead the design and enhancement of Configuration Management services. The role involves maintaining the Configuration Management Database (CMDB), ensuring quality data for critical platforms, and supporting digital transformation programmes.
Candidates should have extensive IT Configuration Management experience, familiarity with ServiceNow, and strong collaborative skills.
This position offers a competitive salary of £44,447 with excellent pension contributions and a hybrid work model.
Configuration Manager: CMDB & ITIL Lead (Hybrid) employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Configuration Manager: CMDB & ITIL Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Configuration Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on ITIL principles and ServiceNow functionalities. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience with CMDBs and digital transformation.
✨Tip Number 3
Showcase your collaborative skills! During interviews, share examples of how you’ve worked with cross-functional teams to enhance Configuration Management services. We want to see how you can lead and inspire others in a hybrid work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Configuration Manager: CMDB & ITIL Lead (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive IT Configuration Management experience. We want to see how your skills align with the role, especially your familiarity with ServiceNow and any relevant projects you've led.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Configuration Manager role. Share specific examples of how you've enhanced Configuration Management services in the past.
Showcase Collaborative Skills: Since this role involves strong collaboration, don’t forget to mention your teamwork experiences. We love seeing how you’ve worked with others to achieve common goals, especially in digital transformation programmes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at DWP Digital
✨Know Your CMDB Inside Out
Make sure you’re well-versed in the Configuration Management Database (CMDB) and its importance in ITIL practices. Brush up on your knowledge of ServiceNow, as it’s likely to come up during the interview. Being able to discuss specific examples of how you've enhanced or maintained a CMDB will show your expertise.
✨Showcase Your Collaborative Skills
This role requires strong collaborative skills, so be prepared to share examples of how you've worked effectively with cross-functional teams. Think about times when you’ve led projects or initiatives that required input from various stakeholders, and highlight your ability to communicate clearly and build relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Practice articulating your thought process and decision-making steps when faced with challenges related to configuration management. This will demonstrate your analytical skills and practical experience.
✨Research the Digital Transformation Programmes
Familiarise yourself with the digital transformation initiatives relevant to the government department. Understanding their goals and challenges will allow you to tailor your responses and show how your experience aligns with their objectives. It’s a great way to demonstrate your genuine interest in the role and the organisation.
