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- Tasks: Join our team to transform network infrastructure using cutting-edge technologies.
- Company: DWP, the UK's largest government department, focused on digital innovation.
- Benefits: Competitive pay, generous holidays, flexible working, and a strong pension scheme.
- Why this job: Make a real impact on digital solutions used by millions every day.
- Qualifications: Experience in network infrastructure, problem-solving, and ITSM processes.
- Other info: Award-winning culture with excellent career progression opportunities.
The predicted salary is between 37400 - 52442 £ per year.
Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
Join our Network Service Operations team as a Network Engineer in the next step to transform the DWP's datacentre and remote site network infrastructure into leading-edge technologies. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We would love you to join us.
What skills, knowledge and experience will you need?
- Experience of problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues.
- Excellent planning and implementation methodology.
- Experience of ITSM processes.
- Experience of and understanding of Network infra in Wifi, DC On-prem, Cloud (AWS/Azure/OCI), Next Generation Firewall, Load-balancing, and PKI technologies as well as experience with either Aruba Wifi/Clearpass or Spine and Leaf topologies/DC-VXLAN (Preferably Arista).
- Experience with network monitoring and analysis tooling.
You and your role
We are rolling out new projects in Wi-Fi, datacentres and cloud and we need engineers who love getting stuck into tech and making things better. You'll help keep our legacy infrastructure stable while driving improvements across modern platforms. Expect hands-on work with incident support, BAU tasks and network monitoring tools like Wireshark and NetScout. If you know your way around Aruba Wi-Fi, Arista networks, cloud platforms, firewalls and load balancers you'll feel right at home. Bonus points if you've played with automation tools like Terraform, Ansible or Python but if not, we will help you get there.
Location
You will join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you.
Hybrid Working
We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay
We offer competitive pay of up to £52,442.
Pension
You will get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays
A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
Benefits
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies.
- Time off volunteering and charitable giving.
- Bring your authentic self to work with 'I Can Be Me in DWP'.
- Discounts and savings on shopping, fun days out and more.
- Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference.
- Professional development, coaching, mentoring and career progression opportunities.
Awards and culture
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Process
We know your time is valuable, so our application and selection process are just two stages:
- Apply: complete your application on Civil Service Jobs. There will be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Network Operations Engineer in Burnley employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Engineer in Burnley
✨Tip Number 1
Get to know the company! Research DWP and its mission. Understanding their goals and values will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to network operations and your technical skills. We can even help you with mock interviews to boost your confidence before the real deal.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've tackled challenges in network infrastructure or ITSM processes. This is your chance to shine and demonstrate your analytical prowess.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Network Operations Engineer in Burnley
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with network infrastructure and any relevant technologies like Wi-Fi, cloud platforms, and firewalls. We want to see how your skills align with what we’re looking for!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s necessary. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Network Operations Engineer role by referencing specific projects or experiences that relate to our needs. This shows us you’re genuinely interested in the position.
Apply Through Our Website: Remember to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started. We can’t wait to see your application!
How to prepare for a job interview at DWP Digital
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of network infrastructure, especially in areas like Wi-Fi, cloud platforms, and firewalls. Be ready to discuss your experience with tools like Wireshark and NetScout, as well as any automation tools you've used, like Terraform or Ansible.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex issues in the past. Think critically about your experiences and be ready to explain your thought process and the steps you took to resolve problems.
✨Understand the DWP's Mission
Familiarise yourself with the DWP's goals and how your role as a Network Operations Engineer fits into their mission. This will show your genuine interest in the position and help you connect your skills to their needs.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, upcoming projects, or how success is measured in the role. It shows you're engaged and eager to learn more about the company.
