At a Glance
- Tasks: Support and maintain Microsoft 365 services, ensuring reliability and ease of use for thousands.
- Company: Join DWP, the UK's largest government department, making a real impact on people's lives.
- Benefits: Competitive pay, generous leave, flexible hours, and a fantastic pension scheme.
- Why this job: Be part of a team using cutting-edge tech to improve digital solutions for millions.
- Qualifications: Experience with Microsoft 365, Windows 11, and strong problem-solving skills required.
- Other info: Award-winning culture with excellent career growth and professional development opportunities.
The predicted salary is between 52442 - 52442 £ per year.
Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
We are looking for a Microsoft 365 Infrastructure Engineer who will support and maintain cloud solutions and services as part of our community of tech experts in DWP Digital. We are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We would love you to join us.
What skills, knowledge and experience will you need?
- Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment.
- Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive.
- Experience in administration, deployment and update of Adobe products and services.
- Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune.
- Knowledge of Application Packaging, Software Testing and Assistive Technologies.
- Knowledge of ITIL service Management, specifically Change Management and Problem Management.
You and your role
A typical day as a Microsoft 365 Infrastructure Engineer involves keeping the tools thousands of people use every day reliable and easy to work with. You will be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you will be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software. You will also support specialist assistive technology, collaborate with Microsoft and suppliers, and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You will work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department.
Details
Location: You will join us in one of our brilliant digital hubs in Leeds or Manchester, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you will spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £52,442.
Pension: You will get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it is even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process: We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There will be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Microsoft 365 Infrastructure Engineer in Bradford employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft 365 Infrastructure Engineer in Bradford
✨Tip Number 1
Network like a pro! Reach out to current employees at DWP or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft 365 knowledge. Be ready to discuss your experience with Outlook, Teams, and OneDrive, as well as any challenges you've faced and how you solved them.
✨Tip Number 3
Show off your problem-solving skills! During the interview, share specific examples of how you've tackled issues in past roles, especially related to cloud solutions and service management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our awesome team at DWP.
We think you need these skills to ace Microsoft 365 Infrastructure Engineer in Bradford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your expertise in Microsoft 365 services and Windows 11 configuration. We want to see how your experience aligns with what we do, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to customise your application for the role. Use keywords from the job description to demonstrate that you understand what we're looking for. This will help us see you as a great fit for our team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your experience shines through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. We can’t wait to hear from you!
How to prepare for a job interview at DWP Digital
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365 services, especially Outlook, Teams, and OneDrive. Be ready to discuss your experience with administering and configuring these tools, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Technical Skills
Prepare to demonstrate your expertise in Windows 11 configuration and enterprise scale deployment. Bring examples of past projects where you successfully implemented updates or managed policies using Microsoft Endpoint Configuration Manager and Intune.
✨Understand the Bigger Picture
DWP is all about making a difference in people's lives. Be prepared to talk about how your role as a Microsoft 365 Infrastructure Engineer contributes to this mission. Think about how your work can improve user experience and service reliability for millions of people.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem management skills. Prepare to discuss specific instances where you identified issues, implemented solutions, and ensured stability in Microsoft 365 services. Highlight your knowledge of ITIL service management principles to show you're well-versed in best practices.