At a Glance
- Tasks: Support and maintain Microsoft 365 services, ensuring reliability and ease of use for thousands.
- Company: Join DWP, the UK's largest government department, making a real impact on people's lives.
- Benefits: Competitive pay, generous leave, flexible hours, and a fantastic pension scheme.
- Other info: Award-winning culture with excellent career growth and professional development opportunities.
- Why this job: Be part of a team using cutting-edge tech to improve digital solutions for millions.
- Qualifications: Experience with Microsoft 365, Windows 11, and strong problem-solving skills required.
The predicted salary is between 52442 - 52442 £ per year.
Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
We are looking for a Microsoft 365 Infrastructure Engineer who will support and maintain cloud solutions and services as part of our community of tech experts in DWP Digital. We are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We would love you to join us.
What skills, knowledge and experience will you need?
- Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment.
- Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive.
- Experience in administration, deployment and update of Adobe products and services.
- Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune.
- Knowledge of Application Packaging, Software Testing and Assistive Technologies.
- Knowledge of ITIL service Management, specifically Change Management and Problem Management.
You and your role
A typical day as a Microsoft 365 Infrastructure Engineer involves keeping the tools thousands of people use every day reliable and easy to work with. You will be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you will be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software. You will also support specialist assistive technology, collaborate with Microsoft and suppliers, and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You will work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department.
Details
Location: You will join us in one of our brilliant digital hubs in Leeds or Manchester, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you will spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £52,442.
Pension: You will get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it is even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process: We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There will be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Microsoft 365 Infrastructure Engineer in Bradford employer: DWP Digital
DWP Digital is an exceptional employer, offering a unique opportunity to work at the forefront of technology while making a significant impact on the lives of millions across the UK. With competitive pay, a generous pension scheme, and a strong commitment to work-life balance through hybrid working and flexible hours, employees thrive in a supportive and inclusive environment that fosters professional growth and development. Join a team recognised for its diversity and innovation, where your contributions will help shape the future of public services.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Infrastructure Engineer in Bradford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DWP Digital values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DWP Digital might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DWP Digital!
✨Direct Apply to DWP Digital
Let's not forget to apply directly through the DWP Digital website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft 365 Infrastructure Engineer in Bradford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DWP Digital.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DWP Digital. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DWP Digital
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
