At a Glance
- Tasks: Develop and enhance ServiceNow solutions for the largest government installation in Europe.
- Company: Join DWP, a leader in digital innovation with a purpose.
- Benefits: Competitive pay, generous pension contributions, flexible hours, and extra holidays.
- Other info: Enjoy hybrid working in vibrant digital hubs and excellent career growth opportunities.
- Why this job: Make a real impact on services used by millions across the UK every day.
- Qualifications: Experience with ServiceNow modules and a Certified ServiceNow System Administrator certification required.
The predicted salary is between 73205 - 73205 € per year.
Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations).
Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context.
Strong working knowledge and practical experience of IT methodologies such as Agile.
You must hold a Certified ServiceNow System Administrator certification.
We're looking for a Senior ServiceNow Developer to help shape and deliver new features and improvements on our live ServiceNow platform. You'll play a key role in building high-quality solutions, keeping work moving by tackling blockers early and making sure everything meets our delivery standards and timescales. You'll also help set the technical direction for ServiceNow, assessing new ideas and enhancements while keeping a firm eye on performance, security, accessibility and stability. Clear documentation and a practical, delivery-focused mindset are essential as you help the platform continue to grow and evolve.
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £73,205.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.
Holidays: You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Interview: a single stage interview online.
ServiceNow Implementation Developer in Bolton employer: DWP Digital
DWP is an exceptional employer, offering a dynamic work environment where innovation meets purpose. With competitive pay, a generous pension scheme, and a strong commitment to work-life balance through hybrid working and flexible hours, employees are empowered to thrive both personally and professionally. The company prioritises employee growth with extensive development opportunities and has been recognised for its inclusive culture, making it a rewarding place to contribute to meaningful projects that impact millions across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Implementation Developer in Bolton
✨Tip Number 1
Get to know the company inside out! Research DWP and their ServiceNow projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interview questions! Think about how your experience aligns with the job description, especially around ServiceNow modules and Agile methodologies. Practice articulating your achievements clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at DWP.
We think you need these skills to ace ServiceNow Implementation Developer in Bolton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the ServiceNow Senior Developer role. Highlight your experience with various ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve delivered value through ServiceNow implementations. We love seeing quantifiable results, so if you improved efficiency or saved costs, shout about it!
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your potential.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us without any hiccups. Plus, you can easily keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at DWP Digital
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow modules and applications. Be ready to discuss your experience with ITSM, ITOM, and other relevant areas. They’ll want to see how you’ve delivered value in past roles, so have some solid examples at the ready!
✨Show Off Your Agile Skills
Since they’re looking for someone with a strong working knowledge of Agile methodologies, be prepared to talk about how you've applied Agile principles in your previous projects. Share specific instances where you tackled blockers and kept the project moving forward.
✨Document Like a Pro
Clear documentation is key in this role, so highlight your experience in creating and maintaining documentation. Bring examples of how your documentation has helped teams understand processes or features better, and how it contributed to successful project outcomes.
✨Embrace the Hybrid Model
With a hybrid working model in place, express your enthusiasm for both remote and face-to-face collaboration. Share how you’ve successfully worked in similar environments before, and how you plan to maintain effective communication and teamwork regardless of where you are.
