At a Glance
- Tasks: Shape and deliver new features on the UK's largest ServiceNow platform.
- Company: Join DWP, a leader in digital solutions for government services.
- Benefits: Earn up to £73,205 with a fantastic pension and flexible working.
- Other info: Enjoy a hybrid work model and excellent professional development opportunities.
- Why this job: Make a real impact on millions of lives while advancing your career.
- Qualifications: Certified ServiceNow System Administrator with strong ITSM experience.
The predicted salary is between 73205 - 73205 € per year.
Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations). Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Strong working knowledge and practical experience of IT methodologies such as Agile. You must hold a Certified ServiceNow System Administrator certification.
We're looking for a Senior ServiceNow Developer to help shape and deliver new features and improvements on our live ServiceNow platform. You'll play a key role in building high-quality solutions, keeping work moving by tackling blockers early and making sure everything meets our delivery standards and timescales. You'll also help set the technical direction for ServiceNow, assessing new ideas and enhancements while keeping a firm eye on performance, security, accessibility and stability. Clear documentation and a practical, delivery-focused mindset are essential as you help the platform continue to grow and evolve.
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £73,205.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.
Holidays: You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Interview: a single stage interview online.
Senior ServiceNow Developer (Contract) in Bolton employer: DWP Digital
DWP is an exceptional employer, offering a dynamic work environment where innovation meets purpose. With competitive pay, a generous pension scheme, and a strong focus on work-life balance through hybrid working and flexible hours, employees are empowered to thrive both personally and professionally. The company is committed to diversity and inclusion, providing ample opportunities for professional development and career progression, making it an ideal place for those looking to make a meaningful impact in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ServiceNow Developer (Contract) in Bolton
✨Tip Number 1
Get to know the company inside out! Research DWP and their digital initiatives. This will help you tailor your conversation during interviews and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at DWP, which can give you an edge.
✨Tip Number 3
Prepare for those technical questions! Brush up on your ServiceNow knowledge and be ready to discuss specific modules and your past experiences. We want to see how you’ve delivered value in previous roles.
✨Tip Number 4
Don’t forget to showcase your soft skills! Communication and teamwork are key in a hybrid working environment. Be ready to share examples of how you've tackled blockers and collaborated effectively in the past.
We think you need these skills to ace Senior ServiceNow Developer (Contract) in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior ServiceNow Developer role. Highlight your experience with ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve delivered value in previous roles, especially in a ServiceNow context. This helps us understand the impact you've made.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your skills and experiences. This makes it easier for us to see your potential!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our fantastic benefits package!
How to prepare for a job interview at DWP Digital
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow modules like ITSM, ITOM, and HRSD. Be ready to discuss how you've implemented new functionalities in past roles and the impact it had on the organisation.
✨Showcase Your Agile Experience
Since they value Agile methodologies, prepare examples of how you've worked in Agile environments. Talk about your role in sprints, how you tackled blockers, and how you ensured timely delivery of projects.
✨Prepare for Technical Questions
Expect some technical questions that assess your problem-solving skills and understanding of performance, security, and stability in ServiceNow. Practise explaining complex concepts in simple terms to demonstrate your expertise.
✨Highlight Your Documentation Skills
Clear documentation is key for this role. Be ready to discuss how you’ve documented processes and solutions in the past. Bring examples if possible, as this will show your practical, delivery-focused mindset.
