Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design user-centred digital services for the UK Government and lead collaborative design efforts.
- Company: Join DWP Digital, the UK's largest government department focused on impactful digital solutions.
- Benefits: Competitive salary, generous leave, flexible hours, and a strong pension scheme.
- Why this job: Make a real difference by creating accessible experiences that support millions of citizens.
- Qualifications: Proven experience in user-centred design, prototyping, and inclusive practices.
- Other info: Be part of an award-winning culture with excellent career growth opportunities.
The predicted salary is between 60000 - 76000 £ per year.
Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
We're looking for an outstanding Senior Interaction Designer to help design and deliver accessible, user-centred digital services for the UK Government. You'll work within multidisciplinary teams to create clear, inclusive experiences that support citizens and colleagues alike. This role combines hands-on design, strong decision-making, and collaboration, using research, analytics and prototyping to shape high-quality services. As a senior practitioner, you'll lead where needed, mentor others, contribute to shared design patterns, and play an active role in the DWP design community.
DWP. Digital with Purpose. We are looking for a Senior Interaction Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Evidence-Led & Context-Based Design - Demonstrates the ability to lead the design of solutions grounded in user research, data, and evidence. Influences outcomes by identifying gaps in knowledge and ensuring design decisions are informed by context and insight.
- Prototyping Expertise - Extensive experience using a wide range of prototyping tools and methodologies. Provides guidance and sets best practice for prototyping to support iterative design and informed decision-making.
- Communication & Facilitation - Highly effective communicator, able to present work and articulate design rationale clearly to varied audiences. Actively listens to others' perspectives and facilitates constructive discussions to reach shared understanding.
- Accessibility & Inclusive Design - Champions inclusive design practices, with strong knowledge of WCAG 2.2 guidelines and experience designing services that meet AA accessibility standards.
- Collaboration & Design Leadership - Significant experience working in the open and actively engaging others throughout the design process. Provides advice on improving ways of working to enhance collaboration across teams. Leads and contributes to design community activities across workstreams and departmental areas.
You'll play a key role in creating accessible, user-centred experiences that support citizens, agents and DWP colleagues. Working within either the Digital Modernisation & Efficiency (DME) team or the Health and Disability team, you'll collaborate closely with multidisciplinary teams, valuing shared ownership, constructive challenge and collective problem-solving over hierarchy. You'll bring excellent attention to detail, a strong commitment to quality, and confidence in making design decisions that support well-assured, high-performing services.
In this role, you'll demonstrate best practice in user-centred design across both digital and non-digital interactions, championing accessibility and inclusion and considering the impact of emerging technologies. You'll use research and analytics to understand user needs, identify opportunities, and create effective prototypes using appropriate tools and methodologies. You'll work collaboratively across teams, contribute to shared design patterns, and provide constructive feedback to other designers, adapting quickly in a fast-paced delivery environment.
As a senior practitioner, you'll lead and coordinate design work where needed, support and mentor other designers, and actively contribute to the design community within DWP and across government.
Details. Wages. Perks.
Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £68,205.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Digital Awards
Process: We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Senior Interaction Designer in Bolton employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Interaction Designer in Bolton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common design scenarios. Think about how you'd tackle accessibility challenges or lead a design discussion. We want to see your thought process, so be ready to share!
✨Tip Number 3
Show off your prototyping skills! Bring examples of your work to the interview. Whether it's a portfolio or a live demo, we love seeing how you approach design problems and create user-centred solutions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Senior Interaction Designer in Bolton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Interaction Designer role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Prototyping Skills: Since prototyping expertise is key for this role, include examples of your work with different prototyping tools. Share specific projects where your designs made a real impact, so we can see your hands-on experience in action.
Communicate Clearly: Your written application should reflect your communication skills. Be clear and concise, and make sure to articulate your design rationale effectively. This will help us gauge how well you can present your ideas to varied audiences.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. We can't wait to see what you bring to the table!
How to prepare for a job interview at DWP Digital
✨Know Your User-Centred Design
Make sure you brush up on your user-centred design principles. Be ready to discuss how you've used evidence and research to inform your design decisions in past projects. This will show that you understand the importance of creating accessible and inclusive experiences.
✨Show Off Your Prototyping Skills
Prepare to talk about the prototyping tools and methodologies you’ve used. Bring examples of your work, if possible, and be ready to explain how your prototypes have influenced design outcomes. This will demonstrate your hands-on experience and expertise in iterative design.
✨Communicate Clearly and Effectively
Practice articulating your design rationale clearly. Think about how you can present your ideas to different audiences, as effective communication is key in this role. Be prepared to listen actively and engage in discussions, showing that you value collaboration.
✨Emphasise Accessibility and Inclusion
Familiarise yourself with WCAG 2.2 guidelines and be ready to discuss how you’ve implemented accessibility standards in your designs. Highlight your commitment to inclusive design practices, as this is a crucial aspect of the role and will resonate well with the interviewers.
