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- Tasks: Shape technical change and deliver real value to improve public services.
- Company: Join DWP Digital, a leader in building impactful public services.
- Benefits: Competitive pay, generous holidays, flexible hours, and a strong pension scheme.
- Other info: Hybrid working model with opportunities for professional growth and mentorship.
- Why this job: Make a difference while developing your skills in a supportive environment.
- Qualifications: Experience in business analysis and a passion for problem-solving.
The predicted salary is between 46547 - 46547 £ per year.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
Our DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Digital in teams such as Working Age Services, Digital Channels, Comms and Collaboration, and Cross Boundary teams. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users.
As a Business Analyst, you will work across the full product lifecycle, combining business needs with technical solutions to deliver value. This involves using Agile methods and industry-standard tools to produce clear requirements, user stories, and acceptance criteria. You will collaborate across multidisciplinary teams, ensuring shared understanding between technical and business stakeholders, and support the Product Manager in shaping and prioritising work. The role includes analysing and improving business processes, gathering insights through workshops and research, and turning user needs into solutions.
There are strong opportunities for professional growth in our community of practice including mentorship from senior colleagues and the chance to develop leadership skills by supporting junior analysts. You will also be expected to continuously develop your expertise and contribute to the wider Business Analysis community.
What skills, knowledge and experience will you need? How will this be assessed?
- You'll be invited to complete a verbal reasoning test. If you pass the test, you'll be invited to complete both a technical statement and a personal statement.
This is your opportunity to showcase clear examples and evidence of how you meet the following:
- Technical Statement: Please give a specific example of how you've used your business analysis skills to understand a problem and how you used this to determine your next steps on a project.
- Personal Statement: Significant experience of working across the full breadth of the Business Analyst role. Experienced in using a wide range of analysis techniques to understand the problem and needs.
If you are successful in your application, we'll invite you to a first and final interview.
Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £46,547.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process: We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Business Analyst in Bolton employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Bolton
✨Tip Number 1
Get to know the company! Research DWP and its digital initiatives. Understanding their mission and values will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your verbal reasoning skills! Since you'll be taking a test, brush up on those skills beforehand. There are plenty of resources online that can help you get comfortable with the types of questions you might face.
✨Tip Number 3
Prepare specific examples for your technical and personal statements. Think about times you've successfully used your business analysis skills. The more concrete your examples, the better you'll demonstrate your fit for the role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and ready to take the next step in your career with us at DWP.
We think you need these skills to ace Business Analyst in Bolton
Some tips for your application 🫡
Showcase Your Skills: When writing your technical statement, make sure to highlight specific examples of how you've used your business analysis skills. We want to see how you tackled a problem and what steps you took next. Be clear and concise!
Personal Statement Power: Your personal statement is your chance to shine! Share your significant experience across the Business Analyst role and the various analysis techniques you've used. We’re looking for real insights, so don’t hold back on the details.
Tailor Your Application: Make sure your application reflects the job description. Use similar language and focus on the skills and experiences that align with what we’re looking for. This shows us you understand the role and are genuinely interested in joining our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the instructions you need to complete your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at DWP Digital
✨Know Your Business Analysis Techniques
Make sure you brush up on various analysis techniques before the interview. Be ready to discuss how you've applied these methods in real projects, especially in understanding problems and determining next steps. This will show your depth of knowledge and practical experience.
✨Prepare Clear Examples
When crafting your technical and personal statements, think of specific examples that highlight your skills as a Business Analyst. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your impact.
✨Understand Agile Methodologies
Since the role involves using Agile methods, be prepared to discuss your experience with Agile frameworks. Familiarise yourself with terms like user stories and acceptance criteria, and be ready to explain how you've collaborated with multidisciplinary teams in an Agile environment.
✨Show Enthusiasm for Continuous Learning
DWP values professional growth, so express your eagerness to develop your expertise further. Mention any relevant courses, certifications, or communities you’re part of, and how you plan to contribute to the wider Business Analysis community within DWP.