At a Glance
- Tasks: Shape and deliver new features on the UK's largest ServiceNow platform.
- Company: Join DWP, a leader in digital solutions for government services.
- Benefits: Earn up to £73,205 with a generous pension and flexible working hours.
- Other info: Enjoy a hybrid work model and excellent professional development opportunities.
- Why this job: Make a real impact on millions of lives while advancing your career.
- Qualifications: Certified ServiceNow System Administrator with strong IT methodology experience.
The predicted salary is between 73205 - 73205 £ per year.
Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations).
Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context.
Strong working knowledge and practical experience of IT methodologies such as Agile.
You must hold a Certified ServiceNow System Administrator certification.
We're looking for a Senior ServiceNow Developer to help shape and deliver new features and improvements on our live ServiceNow platform. You'll play a key role in building high-quality solutions, keeping work moving by tackling blockers early and making sure everything meets our delivery standards and timescales. You'll also help set the technical direction for ServiceNow, assessing new ideas and enhancements while keeping a firm eye on performance, security, accessibility and stability. Clear documentation and a practical, delivery-focused mindset are essential as you help the platform continue to grow and evolve.
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £73,205.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.
Holidays: You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Interview: a single stage interview online.
Senior ServiceNow Developer (Contract) in Blackpool employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Developer (Contract) in Blackpool
✨Tip Number 1
Get to know the company inside out! Research DWP and their digital initiatives. This will help you tailor your conversation during the interview and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to ServiceNow and Agile methodologies. We can even help you with mock interviews to boost your confidence before the big day.
✨Tip Number 3
Show off your skills! Be ready to discuss specific projects where you've implemented ServiceNow solutions. Use real examples to demonstrate how you tackled challenges and delivered value.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role, team dynamics, and future projects. This shows you're engaged and helps you figure out if it's the right fit for you.
We think you need these skills to ace Senior ServiceNow Developer (Contract) in Blackpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior ServiceNow Developer role. Highlight your experience with various ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve delivered value in previous roles, especially in a ServiceNow context. This helps us understand the impact you've made.
Be Clear and Concise: When writing your application, be clear and concise. We appreciate straightforward communication, so avoid jargon unless it’s relevant. Make it easy for us to see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to track your application and ensure it gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at DWP Digital
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow modules like ITSM, ITOM, and HRSD. Be ready to discuss your past experiences with these applications and how you've delivered value in a large organisation. Specific examples will show you know your stuff!
✨Show Off Your Agile Skills
Since the role requires a strong working knowledge of Agile methodologies, be prepared to talk about how you've applied Agile principles in your previous projects. Share specific instances where you tackled blockers early and kept the project moving smoothly.
✨Document Like a Pro
Clear documentation is key in this role. Bring examples of how you've documented processes or features in the past. This will demonstrate your practical, delivery-focused mindset and show that you understand the importance of keeping everything organised.
✨Be Ready for Technical Direction Questions
Expect questions about setting technical direction and assessing new ideas. Think about how you've approached performance, security, and stability in your previous roles. Showing that you can think critically about enhancements will set you apart from other candidates.