At a Glance
- Tasks: Ensure our applications are reliable and secure while mentoring other engineers.
- Company: Join DWP Digital, the UK's largest government department focused on digital transformation.
- Benefits: Competitive pay, generous leave, flexible hours, and a strong pension scheme.
- Other info: Award-winning culture with excellent career progression and a focus on diversity.
- Why this job: Make a real impact on services used by millions every day with cutting-edge technology.
- Qualifications: Experience in reliability engineering, cloud applications, and CI/CD pipelines required.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and a truly great work-life balance.
DWP Digital with Purpose. We have a fantastic opportunity to join our community of experts at DWP Digital as a Senior Site Reliability Engineer, within one of our SRE teams at the heart of Digital Transformation. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Demonstrable experience of reliability engineering including capacity and performance management through monitoring, logging, and alerting.
- Demonstrable experience of supporting a Live Service, including live operations, incident management, and continuous improvement.
- Demonstrable experience of developing and supporting cloud-based applications in AWS.
- Demonstrable experience of building and maintaining CI/CD pipelines.
- Demonstrable experience communicating effectively with stakeholders at multiple levels to provide feedback and support.
- Demonstrable experience using automation to remove toil with scripting, infrastructure, and configuration as code.
You and your role
Your day will be all about making sure our applications and infrastructure are reliable, secure and ready for scale. You'll work closely with development teams from the design stage, helping them build systems that follow best practices and meet department standards.
You'll lead by example, mentoring other SREs, guiding teams and driving improvements. A big part of your role will be creating and maintaining detailed runbooks so incidents can be resolved quickly and efficiently. You'll also automate repetitive tasks, reduce toil and make sure monitoring is in place so issues are spotted before they become problems.
When major incidents happen, you'll take the lead in coordinating the right people and restoring services fast. You'll manage error budgets, review high-priority incidents and push a culture of engineering ownership across the organisation.
Details
Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £80,664.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies.
- Time off volunteering and charitable giving.
- Bring your authentic self to work with 'I Can Be Me in DWP'.
- Discounts and savings on shopping, fun days out and more.
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference.
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Process: We know your time is valuable, so our application and selection process are just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
Senior Site Reliability Engineer in Benton employer: DWP Digital
DWP Digital is an exceptional employer, offering a unique opportunity to contribute to meaningful digital transformation that impacts millions of lives across the UK. With a strong focus on work-life balance, competitive pay, and a generous benefits package including a robust pension scheme and flexible working arrangements, employees thrive in a supportive and inclusive environment. The company prioritises professional development and has been recognised for its commitment to diversity and employee satisfaction, making it an ideal place for those seeking a rewarding career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Site Reliability Engineer in Benton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP Digital on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with AWS, CI/CD pipelines, and incident management. We want to see you shine!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to discuss past incidents you've managed and how you improved processes. This is your chance to demonstrate your reliability engineering expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at DWP Digital.
We think you need these skills to ace Senior Site Reliability Engineer in Benton
Some tips for your application 🫡
Tailor Your Application:Make sure your application is tailored to the job specs. Highlight your experience in reliability engineering, cloud applications, and CI/CD pipelines. We want to see how your skills match what we're looking for!
Showcase Your Experience:Don’t just list your skills; provide examples of how you've used them in real situations. Talk about your experience with live service support and incident management. This helps us understand your hands-on expertise.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website:Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at DWP Digital
✨Know Your Tech Inside Out
Make sure you’re well-versed in reliability engineering, especially around capacity and performance management. Brush up on your experience with AWS and CI/CD pipelines, as these will likely be hot topics during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific incidents you've managed in live services. Be ready to explain how you coordinated responses and what improvements you implemented afterwards. Real-life examples will demonstrate your capability.
✨Communicate Like a Pro
Since you'll be working with various stakeholders, practice articulating complex technical concepts in simple terms. Think about how you can convey your ideas clearly and effectively, as communication is key in this role.
✨Emphasise Automation Experience
Highlight your experience with automation tools and scripting. Be prepared to discuss how you've used these skills to reduce toil and improve efficiency in previous roles. This will show your proactive approach to problem-solving.
