Overview
In this role you will lead and coordinate activity in the IRIS Risk Insights & Response Coordination team, working with stakeholders across DWP to identify and address fraud and error risks. You will blend technical risk insight with strong stakeholder management to deliver high‑quality responses and drive continuous improvement. Frequent travel is expected as you collaborate across departments. This is a leadership position in a dynamic, interdisciplinary team shaping anti-fraud initiatives.
Pay / Benefits
- Civil Service Defined Benefit Pension scheme contributions
- flexible working patterns (flexi-time, job sharing, etc.)
- generous annual leave (25–30 days) and additional public leave
- financial wellbeing support (season ticket loans, cycle to work, discount scheme)
- health and wellbeing support (EAP, wellbeing networks)
- funded learning and development including qualifications and coaching
Responsibilities
- Collaborate with team and stakeholders to identify opportunities to tackle fraud and error risks
- Role-model positive behaviours to engage stakeholders with a cross-department approach
- Combine diverse skills to diagnose problems and deliver multi-disciplinary solutions
- Provide visible subject matter leadership with clear, convincing communications
- Collaborate with Counter Fraud Compliance Directorate, Digital Group, and other government departments on risk mitigation
- Research and analyse information to develop expertise on fraud and error methodologies
Key requirements
- Strong track record in building effective stakeholder relationships to deliver outcomes
- Ability to influence and negotiate resolutions to complex, technical issues
- Experience delivering multiple concurrent initiatives with a bias for continuous improvement
- Delivery of initiatives at pace with good program management
- Effective written and verbal communication for diverse audiences
- Working understanding of fraud and error
- Emotional awareness
- Leadership
- Change and adaptability
- Risk insight and analysis: identifying, assessing and prioritising fraud and error risks
- Risk response and coordination: assessing control effectiveness and communicating risk to stakeholders
- Use of intelligence, data and evidence to inform risk decisions
Risk Insight and Coordination Manager in Basildon employer: DWP Digital
DWP is an exceptional employer that champions innovation and collaboration within its digital teams. With a strong focus on employee growth, we offer extensive training opportunities and a supportive work culture that values fresh ideas and cutting-edge technology. Working from home allows for a flexible work-life balance, making it an ideal environment for those looking to make a meaningful impact in the realm of data solutions.
