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- Tasks: Lead user research to enhance digital solutions impacting millions in the UK.
- Company: Join DWP, the UK's largest government department, making a real difference in people's lives.
- Benefits: Enjoy a competitive salary, hybrid work, flexible hours, and a strong pension contribution.
- Why this job: Be part of a purpose-driven team using cutting-edge tech to create meaningful change.
- Qualifications: Proven experience in user research and collaboration with stakeholders is essential.
- Other info: This role offers a unique opportunity to influence digital services for everyday users.
The predicted salary is between 52846 - 69370 £ per year.
Senior User Researcher Pay up to £66,058 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior User Researcher to join our community of tech experts in DWP Digital. We\’re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK\’s largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We\’d love you to join us. What skills, knowledge and experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing, planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/clients. Experience of persuading others on th…
Senior User Researcher employer: DWP Digital Careers
Contact Detail:
DWP Digital Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher
✨Tip Number 1
Familiarize yourself with the latest user research methodologies and tools. Being able to discuss specific techniques you've used in past projects will show your expertise and help you stand out during discussions.
✨Tip Number 2
Network with current or former DWP Digital employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your conversations with the hiring team.
✨Tip Number 3
Prepare examples of how you've successfully collaborated with senior stakeholders in previous roles. Highlighting your ability to influence and persuade others will demonstrate that you can navigate the complexities of a large organization like DWP.
✨Tip Number 4
Stay updated on ethical considerations and data governance in user research. Being knowledgeable about these topics will not only enhance your credibility but also align with DWP's commitment to responsible research practices.
We think you need these skills to ace Senior User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a user researcher. Focus on specific projects where you advised colleagues on research tools and methods, and emphasize your collaboration with other researchers.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user research and how your experience aligns with DWP's mission. Mention your understanding of ethical and data governance requirements, and provide examples of how you've championed inclusive research approaches.
Showcase Your Skills: Clearly outline your skills in advising on best practices and working with senior stakeholders. Use concrete examples to demonstrate how you've successfully persuaded others on research methodologies in past projects.
Proofread and Edit: Before submitting your application, carefully proofread your documents. Ensure there are no grammatical errors or typos, and that your writing is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at DWP Digital Careers
✨Showcase Your Research Experience
Be prepared to discuss your previous user research projects in detail. Highlight specific methodologies you used, the challenges you faced, and how your findings influenced design decisions. This will demonstrate your hands-on experience and ability to apply research effectively.
✨Understand DWP's Mission
Familiarize yourself with DWP's goals and the impact of their digital solutions on users' lives. Showing that you understand their mission will help you align your answers with their values and demonstrate your commitment to making a difference.
✨Prepare for Stakeholder Engagement Scenarios
Since the role involves working with senior stakeholders, think of examples where you've successfully communicated research findings or persuaded others to adopt your recommendations. Be ready to discuss how you navigate differing opinions and build consensus.
✨Emphasize Inclusivity in Research
DWP values inclusive research practices. Prepare to talk about how you've ensured diverse user representation in your studies and how you adapt your methods to accommodate different user needs. This will show your commitment to ethical research practices.
