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- Tasks: Lead strategic engagement and align stakeholder needs with digital payment solutions.
- Company: Join DWP, the UK's largest government department, making £281bn in payments annually.
- Benefits: Opportunities for certifications and a chance to influence impactful digital solutions.
- Why this job: Be part of a unique purpose-driven team that serves 22 million citizens.
- Qualifications: ITIL 4 Foundation and ITIL BRM certifications are beneficial but not essential.
- Other info: You'll manage internal and external demand pipelines while prioritising departmental goals.
The predicted salary is between 43200 - 72000 £ per year.
DWP. Digital with Purpose. We are looking for a Business Relationship Manager to Lead Digital Payment Services in DWP Digital. DWP is the UK\’s largest government department. We are the biggest payer in the UK, serving 22m citizens and making circa £281bn in payments annually, generating 1/3 of the UK\’s BACS traffic. The scale of what we do is extraordinary, and our purpose is unique. We\’d love you to join us. You and your role As Lead Business Relationship Manager, you will drive strategic engagement across DWP Digital, aligning stakeholder needs with innovative digital payment solutions. Acting as the key interface between Digital Payment Services, DWP Finance, and external partners, you will influence product strategy and commercial decisions to maximise value and impact. You will lead our team, managing internal and external demand pipelines, ensuring delivery is prioritised, funded, and aligned with departmental goals. While not essential, having the following in place at the start of the role would be beneficial: ITIL 4 Foundation certification ITIL BRM certification You\’ll be given opportunity to get these certifications if you don\’t have them already. What skills, knowledge and experience will you need? How will this be assessed? The application process for these roles includes…
Lead Business Relationship Manager employer: DWP Digital Careers
Contact Detail:
DWP Digital Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Business Relationship Manager
✨Tip Number 1
Familiarise yourself with DWP's mission and values. Understanding their commitment to serving citizens and the scale of their operations will help you align your experience with their goals during discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends in digital payment solutions. Being knowledgeable about innovations in this field will demonstrate your proactive approach and passion for the role.
✨Tip Number 4
Prepare to discuss how you've successfully managed stakeholder relationships in the past. Use specific examples that highlight your ability to influence product strategy and drive engagement.
We think you need these skills to ace Lead Business Relationship Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Lead Business Relationship Manager position. Highlight how your experience aligns with driving strategic engagement and managing stakeholder needs.
Tailor Your CV: Customise your CV to reflect relevant experience in digital payment services, stakeholder management, and team leadership. Use specific examples that demonstrate your ability to influence product strategy and manage demand pipelines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the DWP's mission. Discuss your understanding of the digital payment landscape and how you can contribute to maximising value and impact within the department.
Highlight Relevant Certifications: If you have ITIL 4 Foundation or ITIL BRM certifications, make sure to mention them prominently. If not, express your willingness to obtain these certifications and how they will enhance your capability in the role.
How to prepare for a job interview at DWP Digital Careers
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of what a Lead Business Relationship Manager does, especially in the context of DWP Digital. Familiarise yourself with their digital payment services and how they align with stakeholder needs.
✨Showcase Your Strategic Thinking
Prepare examples that demonstrate your ability to drive strategic engagement and influence product strategy. Think about past experiences where you've successfully aligned stakeholder needs with innovative solutions.
✨Highlight Your Leadership Skills
As you'll be leading a team, it's crucial to showcase your leadership experience. Be ready to discuss how you've managed teams, prioritised projects, and ensured alignment with departmental goals in previous roles.
✨Familiarise Yourself with ITIL Framework
While not essential, having knowledge of ITIL 4 Foundation and ITIL BRM certification can set you apart. Brush up on these concepts and be prepared to discuss how they relate to business relationship management and service delivery.