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- Tasks: Lead and support a team in motor recoveries, ensuring targets are met.
- Company: DWF is a global legal business transforming services with innovation and excellence.
- Benefits: Enjoy a supportive environment, diversity celebration, and opportunities for personal growth.
- Why this job: Join a dynamic team focused on continuous improvement and client satisfaction.
- Qualifications: Experience in motor recoveries or insurance litigation, with strong leadership skills required.
- Other info: Open to diverse candidates; apply even if you don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
Why join us?
Join our multi‑award‑winning, Motor Volume Recoveries Team at DWF, renowned for its innovative approach to legal services. Here, you’ll thrive in a dynamic, aspirational culture built on collaboration, clear career progression, and partnerships with a blue‑chip client base. As a values‑driven business, we’re committed to providing exceptional support, empowering you to grow and succeed.
Due to continued growth, we’re seeking an experienced Supervisor to join the team.
The team issues county court proceedings on behalf of insurer clients to recover monetary losses arising from road traffic accidents. We handle subrogated recovery matters from pre‑litigation through to final hearing/trial, including the recovery of insurers’ outlays and any straightforward uninsured losses incurred by policyholders.
As Supervisor, you will play a key leadership role in the day‑to‑day running of the team. You’ll oversee a group of fee earners managing recovery claims, support the delivery of performance targets, and ensure a high standard of service for our clients. This is an excellent opportunity for someone looking to take the next step in their legal operations or motor claims career within a dynamic and supportive environment.
The role is hybrid, with office attendance required in Liverpool 2-3 days per week.
Responsibilities
- Supervise, coach, and support a team of recoveries fee earners.
- Manage workload allocation and ensure deadlines and service levels are met.
- Monitor and report on performance, KPIs, and quality standards.
- Assist with training and development, fostering a culture of continuous improvement.
- Act as a point of contact for technical queries and complex case escalations.
- Contribute to process improvements and client relationship management.
What will help you succeed in this role?
Essential
- Experience in motor recoveries, insurance litigation, or debt recovery, ideally in a supervisory or team lead capacity.
- Strong knowledge of credit hire, liability, and recoveries processes.
- Excellent communication and organisational skills.
- Ability to lead by example and support others in achieving targets.
- Client-focused with a proactive, problem-solving mindset.
What we offer?
We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you\’re excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.
About Us
DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
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Supervisor - Motor Recoveries employer: DWF
Contact Detail:
DWF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Motor Recoveries
✨Tip Number 1
Familiarise yourself with the latest trends and developments in motor recoveries and insurance litigation. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the legal and motor recovery sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at DWF.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or improved processes in previous roles. Highlighting your leadership skills and problem-solving abilities will be crucial for this supervisory position.
✨Tip Number 4
Research DWF's values and culture thoroughly. Understanding their commitment to diversity and inclusion will allow you to align your responses during interviews, showing that you are a good fit for their team-oriented environment.
We think you need these skills to ace Supervisor - Motor Recoveries
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor recoveries, insurance litigation, or debt recovery. Emphasise any supervisory roles you've held and showcase your leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Supervisor role. Mention your experience with managing teams, meeting KPIs, and your proactive approach to problem-solving.
Highlight Relevant Skills: In your application, clearly outline your communication and organisational skills. Provide examples of how you've led teams and contributed to process improvements in previous roles.
Show Enthusiasm for DWF: Express your excitement about the opportunity to work at DWF. Mention their commitment to diversity and inclusion, and how you align with their values and culture.
How to prepare for a job interview at DWF
✨Showcase Your Leadership Skills
As a Supervisor in Motor Recoveries, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, allocated workloads, and supported colleagues in achieving their targets.
✨Know the Industry Inside Out
Familiarise yourself with the specifics of motor recoveries, insurance litigation, and debt recovery processes. Be ready to discuss your knowledge of credit hire and liability, as this will show your expertise and confidence in the field.
✨Prepare for Technical Questions
Expect to face technical queries related to complex cases. Brush up on common challenges in motor recoveries and think about how you would approach these situations. This will highlight your problem-solving mindset.
✨Emphasise Continuous Improvement
DWF values a culture of continuous improvement. Be prepared to discuss how you've contributed to process improvements in your previous roles and how you can bring that mindset to the team at DWF.