At a Glance
- Tasks: Manage claims from start to finish, ensuring top-notch service for clients.
- Company: DWF, a global leader in legal and business services with a focus on inclusivity.
- Benefits: Remote work options, diverse environment, and support for career growth.
- Other info: We celebrate diversity and offer support throughout the recruitment process.
- Why this job: Join a dynamic team and make a real difference in clients' lives.
- Qualifications: Experience in handling complex claims and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The CMA - Insurance team are seeking to recruit two Claims Adjusters. As Claims Adjuster you will have responsibility for progressing a caseload or project to an effective and satisfactory conclusion for clients. Ensuring high levels of service delivery, both internally and externally, whilst maintaining management information under the terms of the client service level agreement. This role offers remote working but may include travel to a local office for clients or team meetings.
Responsibilities
- Awareness of relevant client strategies and ensure implementation on cases/projects.
- Research solutions to problems/issues on cases/projects to develop your own technical knowledge.
- Deliver revenue for the team through existing business activity and developing your own professional network.
- Be proactive in problem solving on cases through identifying potential issues and solutions, always adding value to the case/project.
- Proactively manage individual claims from first advice to closure, investing the necessary level of expertise required for each claim.
- Follow at all times any applicable client claims reserving philosophy and claims standards, including adherence to contractual service standards.
- Demonstrate the Firm's Winning Behaviours, delivering a commitment to the firms values and CSR agenda.
What will help you succeed in this role?
Essential
- Experience handling Pre-Action Protocol Package Holiday claims.
- Experience of UK casualty claims (including EL/PL and products liability claims).
- Strong technical skill set, including policy coverage interpretation as well as the handling of complex, high value Personal Injury and EL/PL claims, often in excess of £100,000.
- A proven track record of success both in terms of financial results and client service.
- Business acumen and an understanding of the clients' needs.
- Ability to build effective professional relationships both with external clients and internal colleagues.
- High level of financial and commercial awareness.
Desirable
- Knowledge of the Package Travel and Linked Travel Arrangements Regulations 2018 as well as handling international Public Liability claims.
- Excellent written and verbal communication skills.
- Ability to prioritise effectively and manage multiple tasks.
- Excellent attention to detail to be able to carefully analyse information.
What we offer?
We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.
About Us
DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Claims Adjuster - Travel employer: DWF
DWF is an exceptional employer that prioritises inclusivity and employee growth, making it an ideal place for Claims Adjusters to thrive. With a commitment to high service delivery and a supportive work culture, employees benefit from remote working options and opportunities to develop their professional networks. The firm fosters a positive environment where diverse talents are celebrated, ensuring that every team member can achieve their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster - Travel
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like DWF). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like DWF. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Adjuster - Travel
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at DWF.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at DWF. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at DWF
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at DWF to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at DWF, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding DWF's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
