At a Glance
- Tasks: Manage and progress claims effectively while delivering excellent service to clients.
- Company: Join DWF, a global legal business that values diversity and inclusion.
- Benefits: Enjoy remote work flexibility, competitive salary, and professional development opportunities.
- Other info: Be part of a supportive team with great career growth potential.
- Why this job: Make a real impact in the legal field while growing your career.
- Qualifications: Experience in Personal Injury and strong customer service skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Claims Adjuster - Remote role at DWF.
Why join us?
DWF are recruiting a claims adjuster to join the Casualty Claims team. The purpose of the role is to have responsibility for and progress a caseload to an effective and satisfactory conclusion for clients. It is important that we ensure high levels of service delivery, both internally and externally, whilst maintaining management information under the terms of the client service level agreement. This role offers the flexibility to work remotely, or you can also work from one of our many DWF offices around the UK, on a hybrid basis.
Responsibilities
- To proactively manage and progress own workload in line with service level agreements, best practice and internal policies and processes.
- Follow at all times any applicable client claims reserving philosophy and claims standards, including adherence to contractual service standards.
- To work flexibly in adjusting to changes in priority of workload.
- Awareness of relevant client strategies and ensuring implementation on cases/projects.
- Achievement of individual KPI\'s and contribution to team performance at a high level, including financial and non-financial measures where applicable.
- To research solutions to problems/issues on cases/projects to develop your own technical knowledge.
- To deliver revenue for the team through existing business activity and develop own professional network.
- Generate ideas for implementation which develop new ways of working and challenge the status quo.
- To be proactive in problem-solving on cases through identifying potential issues and solutions, always adding value to the case/project.
- Full engagement in the Firm\'s Performance Review cycle.
- To support the training and development of more junior team members, being a \'go-to\' subject matter expert.
- To demonstrate the Firm\'s Winning Behaviours, delivering a commitment to the firm\'s values and CSR agenda.
What will help you succeed in this role?
- Essential
- Experience of/within the Personal Injury and EL/PL legal field in a similar role
- A proven track record of success both in terms of financial results and client service.
- Ability to prioritise effectively and manage multiple tasks.
- Excellent attention to detail to be able to carefully analyse information.
- Ability to work well under pressure and under tight deadlines.
- Experience dealing with direct Claimants
- Customer Service background/ ethic, and experience with customer focused outcomes.
- Desirable
- Experience of/within the specific Motor/Third Party Property Damage.
What we offer?
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you\'re excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
About Us
DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Finance and Sales
Industries
- Law Practice
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Claims Adjuster - Remote in North East employer: DWF
DWF is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible remote working environment or the option to work from various offices across the UK. With a strong commitment to diversity and inclusion, DWF fosters a supportive culture where every team member is valued and encouraged to develop their skills while contributing to meaningful client outcomes. Join us to be part of a dynamic team that not only strives for excellence in service delivery but also champions personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster - Remote in North East
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like DWF). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like DWF. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Adjuster - Remote in North East
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at DWF.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at DWF. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at DWF
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at DWF to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at DWF, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding DWF's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
