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- Tasks: Manage a diverse portfolio of professional indemnity claims with integrity and sound judgement.
- Company: Join DWF, a forward-thinking organisation known for its collaborative culture.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities for client interaction and career advancement.
- Why this job: Make a real impact in a dynamic team while developing your expertise in insurance.
- Qualifications: Experience in handling Professional Indemnity claims and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
Why join us? This is a fantastic opportunity to join DWF and be part of a collaborative, professional and forward‑thinking organisation. We are seeking an experienced Claims Handler / Insurance Professional to join the Professional Indemnity Claims Team, known for its high standards of technical excellence, integrity and client service.
You’ll have the opportunity to manage a varied and engaging portfolio of professional indemnity claims, spanning a wide range of professions including solicitors, construction professionals, IFAs, accountants, surveyors and emerging sectors. You’ll be trusted to deliver high‑quality, consistent claims handling, working with integrity and sound judgement throughout the lifecycle of each matter.
The role offers significant exposure to collaborative working, partnering closely with internal teams such as underwriters, actuaries and finance, while also building strong, constructive relationships with external clients including brokers and insurers. You’ll be part of a highly collaborative team environment, contributing to shared business objectives and developing your expertise through cradle‑to‑grave claims handling within an insurance setting. This role offers remote working, with occasional travel to a local office for client meetings or team collaboration as required.
Responsibilities
- Examine PI claims and meet agreed standards of accuracy, service, work volumes and other performance targets in line with client SLAs.
- Review, investigate and evaluate claim notices, correspondence, investigative reports, and various technical documents to determine coverage, liability exposure, and resolution strategies.
- Review and interpret policy wordings.
- Settle claims directly with claimants or their representatives.
- Administer claims payments/settlements through trust accounts.
- Liaise with all stakeholders to ensure client's needs are met.
What will help you succeed in this role?
Essential
- Previous Claims experience in handling Professional Indemnity claims and understanding of insurance law and policy wordings.
- Excellent analytical and problem‑solving skills and sound judgments, including review of data and other types of business information, trends and drawing supported conclusion based on the data.
- Strong attention to detail.
- Ability to operate in a collaborative environment yet independently manage a portfolio of claims.
- Excellent verbal and written communication skills.
- Ability to work in a fast‑paced environment and efficiently manage concurrent responsibilities.
- Proactive attitude with the ability to use initiative.
Desirable
- Proficient with all Microsoft products particularly Excel. Knowledge of basic formulas and pivot tables with ability to manipulate and summarise data.
Senior Claims Adjuster - Professional Indemnity in London employer: DWF Law LLP
Contact Detail:
DWF Law LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adjuster - Professional Indemnity in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with professional indemnity claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of insurance law and policy wordings. We recommend practising common interview questions related to claims handling so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Claims Adjuster role. We love seeing candidates who are proactive and engaged with our company, so make sure to highlight your relevant experience!
We think you need these skills to ace Senior Claims Adjuster - Professional Indemnity in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your previous experience in handling Professional Indemnity claims and any relevant skills that match the job description. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our collaborative team. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Analytical Skills: Since the role requires excellent analytical and problem-solving skills, make sure to include examples of how you've used these in past roles. We want to know how you approach challenges and make sound judgments based on data.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at DWF!
How to prepare for a job interview at DWF Law LLP
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of professional indemnity claims and insurance law. Be prepared to discuss specific cases you've handled, showcasing your analytical skills and attention to detail. This will demonstrate your expertise and show that you're ready to tackle the varied portfolio they'll throw your way.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with internal teams and external clients, highlight your experience in collaborative environments. Share examples of how you've successfully partnered with others to achieve common goals, and emphasise your ability to build strong relationships with stakeholders.
✨Prepare for Technical Questions
Expect some technical questions about policy wordings and claims evaluation. Brush up on your understanding of these areas and be ready to explain your thought process when reviewing claims. This will help you stand out as someone who can handle the complexities of the role with confidence.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of instances where you've gone above and beyond in your previous roles, whether it was streamlining a process or resolving a complex claim. Sharing these stories will illustrate your proactive mindset and readiness to contribute positively to the team.