Claims Adjuster – Commercial Property (London Market/Lloyd’s) in Leeds

The CMA Insurance team is looking for a Claims Adjuster with a solid background in handling Commercial Property claims. In this role, you will work closely with your manager and colleagues to ensure a consistently high standard of claims handling, underpinned by quality, integrity and professionalism. You will collaborate with a broad range of internal stakeholders, including underwriters, actuaries and finance teams, while also building and maintaining effective working relationships with external clients such as brokers and cedents. Operating within a highly collaborative team environment, you will contribute to the delivery of shared corporate strategies and objectives. This role offers remote working, with occasional travel to a local office for client meetings or team collaboration as required.

Responsibilities

• Day-to-day handling of a portfolio comprising of International & UK Commercial Property claims, across both London Market and Lloyd’s platforms, including coverage analysis, investigation, evaluation, reserving and settlement, in accordance with Global Claims Handling guidelines, service standards and regulations.
• Ensure reserving philosophy is adhered to and reserves booked are in compliance with company protocols.
• Collaborate with Underwriting and Actuarial teams in connection with claim issues, trends, review of reinsurance contract language and service standards.
• Build and maintain relationships with brokers and market peers.
• Monitor trends and developments in Casualty claims and keep underwriters and actuaries up to date.
• Keep up to date with legal developments, i.e. relevant case law; new and developing precedents; changes in legislation that impacts the portfolios.
• Collaborate with members of the Global claims team on common claims and internal processes to ensure consistency.

What will help you succeed in this role?

Essential

• Proven claims handling experience within the reinsurance industry.
• Demonstrable knowledge and experience across both UK and International Commercial Property claims.
• Strong analytical and problem solving skills, with the ability to assess data and other business information, identify trends and draw well-reasoned conclusions.
• Ability to work collaboratively within a team environment while independently managing a portfolio of claims.

Desirable

• Familiarity with Write Back, ECF2 and DOCOsoft systems.
• Excellent verbal and written communication skills.
• Ability to operate effectively in a fast paced environment and manage multiple priorities simultaneously.
• Proficiency in Microsoft Office applications, particularly Excel, including the use of basic formulas and pivot tables to manipulate and summarise data.

We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.