Document Production Operator

Why join us?

The Document Production team is seeking a Document Production Operator (DPO) to join their dynamic group. This team plays a vital role in producing high-quality documentation for all Practice Groups across the business, ensuring alignment with internal requirements, including DWF house style and quality standards.

As a DPO, you’ll collaborate closely with various departments to deliver timely and accurate document production. This role offers the flexibility to work fully remotely from anywhere in the UK. It’s a unique and rare opportunity to become part of a highly valued team.

This is a full-time position, working 9:00 AM to 5:30 PM, Monday to Friday.

Responsibilities

• Produce and format legal and professional documents using digital systems, software, and document production tools, ensuring all outputs meet business standards and client requirements.
• Embrace digital transformation by incorporating new technologies and trends—such as AI and emerging software—into document production workflows, while effectively managing multiple tasks and prioritising workload to meet deadlines.
• Create and format visually appealing, professional presentations and documents; apply house styling to ensure brand consistency; and perform document comparisons and conversions to maintain accuracy and compatibility.
• Develop and update structure charts, execute mail merge operations for bulk document production, and support bid work through the preparation and formatting of bid documents.
• Make amendments to documents as requested by colleagues on behalf of clients or team members, while maintaining confidentiality and handling sensitive information with discretion.
• Collaborate with team members and other departments to ensure seamless document production and delivery, provide excellent customer service, and participate in training and development to enhance skills and knowledge.

What will help you succeed in this role?

Essential

• Excellent communication and interpersonal skills.
• A keen eye for detail and accuracy, with the ability to edit complex and technical documents.
• Strong organisational, time management and problem-solving skills, with the ability to prioritise and handle multiple tasks and deadlines.
• Customer-oriented and flexible approach, with the ability to adapt to changing customer needs and expectations.
• High level of professionalism and integrity, with the ability to maintain confidentiality and discretion.
• Able to work in a fast-paced environment with the need to demonstrate flexibility.
• Strong team member to assist others within the team when required, with a can-do attitude.

Desirable

• Sound knowledge and proven experience of using various document production software and applications.

What we offer?

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.

We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you\’re excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

About us

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.

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