At a Glance
- Tasks: Lead a luxury beauty team, drive sales, and elevate client experiences.
- Company: Join L’OBJET, a prestigious brand in the luxury beauty sector.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a high-end boutique at Harrods.
- Why this job: Be a key player in a dynamic environment and shape exceptional client journeys.
- Qualifications: 3-6 years in luxury retail with strong leadership and client relationship skills.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and inspiring Retail Boutique Supervisor to support the Dual Site Management in leading the Harrods Beauty concession. This role is ideal for a commercially driven luxury professional with strong people leadership skills, a passion for design and fragrance, and a proven ability to elevate client experience through exceptional service and clientelling.
As a Supervisor, you will play a key role in driving sales performance, mentoring the sales team, and ensuring operational excellence while acting as a senior brand ambassador for L’OBJET.
Key Responsibilities- Sales Leadership & Business Performance
- Support the Concession Manager in driving and maximising sales performance to achieve store and individual KPIs.
- Lead by example on the sales floor, consistently delivering high-value client experiences.
- Analyse sales trends and performance data to identify opportunities for growth.
- Support omni‑channel initiatives to enhance the overall client journey.
- Drive private appointments, client private ateliers, and one‑to‑one selling initiatives.
- Team Leadership & Development
- Supervise, motivate, and coach the sales team to achieve excellence in service and sales.
- Support onboarding and ongoing training, ensuring product knowledge and brand standards are upheld.
- Provide regular feedback and performance guidance to develop team capability.
- Act as a key point of contact in the Manager’s absence, ensuring smooth daily operations.
- Client Experience & Clientelling
- Champion a strong clientelling culture, ensuring consistent outreach and relationship‑building.
- Maintain and grow a loyal VIP client base through personalised engagement and follow‑up.
- Oversee the execution of private appointments and exclusive client experiences.
- Ensure exceptional service standards are delivered at all times, aligned with L’OBJET and Harrods expectations.
- Brand Representation & Operations
- Act as a senior ambassador of L’OBJET, embodying brand values, storytelling, and aesthetic.
- Maintain visual merchandising standards and uphold an elevated boutique environment.
- Ensure operational excellence, including stock management, compliance, and daily procedures.
- Stay informed on all product categories, including home décor, fragrance, and gifting.
- 3–6 years of experience in luxury retail, with previous supervisory or key‑holder experience.
- Strong background in luxury fragrance, including confident storytelling, scent profiling, and guiding clients through fragrance consultations.
- Experience within Harrods or a luxury department store environment is highly desirable.
- Proven success in driving sales, KPIs, and clientelling performance.
- Established luxury client network and strong relationship‑building skills.
- Confident leader with excellent communication and coaching abilities.
- Passion for fragrance, craftsmanship, and luxury lifestyle.
- Proactive, commercially minded, and adaptable in a fast‑paced luxury environment.
Supervisor (Beauty) L'Objet Permanent contract London, GB Beauty supervisor Management Support [...] employer: Dweet.
Dweet. is an exceptional employer that fosters a vibrant and creative work environment, particularly within the luxury jewellery sector. With a strong emphasis on employee growth and development, team members are encouraged to innovate and excel in their roles, supported by a collaborative culture that values creativity and excellence. Working at Dweet. not only offers the chance to be part of exciting campaigns but also provides unique opportunities to shape the future of luxury branding.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (Beauty) L'Objet Permanent contract London, GB Beauty supervisor Management Support [...]
✨Tip Number 1
Get to know the company inside out! Research L’OBJET and Harrods, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re serious about joining the team.
✨Tip Number 3
Practice your clientelling skills! Think of examples where you’ve gone above and beyond for clients. Be ready to share these stories during your interview to demonstrate your ability to elevate the client experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Supervisor (Beauty) L'Objet Permanent contract London, GB Beauty supervisor Management Support [...]
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your passion for beauty, design, and client experience. We want to see how you connect with the brand values of L’OBJET.
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your people leadership skills in your application. Talk about times you've motivated or coached others, and how you’ve driven sales performance in previous roles. We’re looking for inspiring leaders!
Be Data-Driven:Don’t forget to mention your ability to analyse sales trends and performance data. We love candidates who can identify growth opportunities and support omni-channel initiatives. Use numbers and examples to back up your claims – it makes your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Dweet.
✨Know Your Brand Inside Out
Before the interview, dive deep into L’OBJET’s brand values, product lines, and unique selling points. Being able to discuss their fragrance offerings and design philosophy will show your passion and understanding of the brand, which is crucial for a role that embodies brand representation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improved client experiences. This will demonstrate your capability to supervise and develop others effectively.
✨Client Experience is Key
Be ready to discuss your approach to clientelling and building relationships with VIP clients. Share strategies you've used to enhance client experiences and how you’ve maintained loyalty among customers. This aligns perfectly with the expectations for this role.
✨Analyse and Adapt
Familiarise yourself with sales trends and performance metrics relevant to luxury retail. Be prepared to discuss how you would analyse data to identify growth opportunities and adapt your strategies accordingly. This shows your commercial mindset and ability to drive business performance.
