Senior Sales Advisor (Luxury)

Join this luxury brands Menswear Team in Harrods and be part of the exciting project of evolving in our Boutique!

Your assignment will be the following

• Ensure the highest level of customer care, in line with the brands specific service expectations.
• Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
• Help to maintain organization, cleanliness, and restock storewide
• Work as part of a team to meet brand and store objectives
• Comply with Balmain policies and procedures
• Maintain and operate an efficient stock room enabling the sales team to maximize profitable sales
• Ensure stock loss is minimized by conducting weekly rotative inventories and stock takes
• Handle back of house activities and administrate stock room

About you:

• This position requires at least 5 years of experience on a similar assignment within a strong Couture House like ours. A first experience within a department store, at Harrods would be ideal.
• Candidates have to be familiar with luxury brand service standards and bring a clientbook of potential significant clients.
• Regular attendance and punctuality.
• Ability to professionally interact with management and coworkers.
• Excellent verbal and written communication skills in English. A second language would be ideal.
• Strong organizational skills, multi-tasking and prioritizing capabilities.