At a Glance
- Tasks: Lead facilities operations and security across luxury retail locations, ensuring safety and compliance.
- Company: Join a prestigious luxury retail brand committed to excellence and safety.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on high standards and career development.
- Why this job: Make a real impact by safeguarding people and assets in a dynamic retail environment.
- Qualifications: Strong communication skills, attention to detail, and experience in facilities management.
The predicted salary is between 60000 - 75000 £ per year.
The Senior Facilities and Security Manager leads facilities operations, regulatory compliance (health & safety and fire safety), and security across all retail locations and the Head Office, while providing support on straightforward risk management and insurance matters. The role focuses on safeguarding the business, its people, assets, and reputation by ensuring every location is safe, compliant, and operating to luxury retail standards. With the support of a Facilities Manager, the role will take ownership of maintaining exceptionally high standards across all facilities operations. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards.
RESPONSIBILITIES
- Facilities Coordination & Operational Oversight: Provide strategic oversight of facilities standards and operational readiness across all retail and office locations. Work closely with Facilities Manager reporting into this role to ensure stores and offices are appropriately equipped and supported to operate effectively. Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation. Act as the senior escalation point for facilities‑related risks and operational issues and risks. Maintain governance and performance oversight of contractors, service providers, and service‑level expectations. Partner with IT, HR, VM, and Projects teams to ensure facilities considerations are integrated into store updates, refits, and operational changes.
- Security: Own and continuously improve the security strategy and governance framework across all locations, ensuring best‑in‑class standards are maintained. Oversee rota planning and performance of third‑party security providers. Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported. Lead security awareness and training programmes across the business. Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‑up. Provide leadership and oversight for events, high‑risk activities, and special projects as required.
- Health & Safety: Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently. Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements. Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities. Lead crisis management activity in the event of serious incidents, ensuring clear communication, coordination, and follow‑up.
- Planning & Projects: Support office moves and space planning in line with business growth. Partner with project teams on new store openings and real estate developments, with a focus on risk, security, and compliance readiness.
- Insurance & Risk Management: Provide administrative support for insurance documentation, renewal preparation, and information collation at the request of the Director of Operations. Assist with gathering operational data required for insurance activities (e.g., audits, renewals, incident logs). Support basic coordination with brokers and insurers, escalating all strategic or coverage‑related matters to the Director of Operations. Maintain simple tracking of policy dates, required submissions, and documentation accuracy. Assist with incident reporting and follow‑up documentation to support broader risk management processes. Escalate any observed emerging risks or compliance concerns to the Director of Operations for review.
IDEAL CANDIDATE
- Attention to detail and strong aesthetic for luxury retail standards.
- Strong communication and organisational skills.
- Strong work ethic.
- Ability to lead and roll your sleeves up and get involved.
- Detail oriented.
- Ability to multitask and prioritise.
- Ability to work under pressure and to tight deadlines.
- Team player with the ability to develop strong partnerships.
- Possess impeccable levels of integrity, and professionalism in all business dealings.
Senior Facilities and Security Manager employer: Dweet.
As a Senior Facilities and Security Manager, you will thrive in a dynamic environment that prioritises safety, compliance, and luxury retail standards. Our company fosters a collaborative work culture, offering extensive employee growth opportunities and a commitment to excellence across all locations. With a focus on maintaining high operational standards and a supportive team atmosphere, we ensure that our employees feel valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Facilities and Security Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities and security sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your previous successes in facilities management and security. This will give you an edge during interviews and show that you can deliver results.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you’ve handled challenges in health & safety, compliance, and security – these are key areas for the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to reflect your understanding of luxury retail standards and how you can contribute to maintaining them.
We think you need these skills to ace Senior Facilities and Security Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Facilities and Security Manager role. Highlight your experience in facilities operations, health & safety, and security management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about luxury retail standards and how your background makes you the ideal candidate for this role. Don’t forget to mention your ability to work under pressure and lead teams.
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We want to see that you can maintain high standards right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Dweet.
✨Know Your Stuff
Before the interview, dive deep into the company's values and standards, especially around luxury retail. Familiarise yourself with their facilities operations and security protocols. This will not only show your genuine interest but also help you align your answers with what they value.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led teams or projects in the past. Highlight your experience in managing facilities and security, and how you've improved processes or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in crisis management or compliance situations. Think of scenarios where you had to act quickly or make tough decisions, and be prepared to explain your thought process and the outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current challenges in facilities management or how they measure success in security operations. This shows you're not just interested in the role, but also in contributing to their goals.
