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For Companies At a Glance
- Tasks: Lead a luxury store, inspire your team, and drive sales while ensuring top-notch customer service.
- Company: Join a prestigious global luxury brand known for its exceptional quality and style.
- Benefits: Enjoy competitive pay, potential bonuses, and opportunities for career growth in a vibrant environment.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact in luxury retail.
- Qualifications: Retail management experience, strong communication skills, and a passion for fashion are essential.
- Other info: Fluency in a second language is preferred; this role offers a chance to work with VIP clients.
The predicted salary is between 43200 - 72000 £ per year.
As the Store manager for this global luxury brand, you will be an ambassador of the brand, running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs.
KEY RESPONSIBILITIES:
- Team Leadership & Engagement
- Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Take accountability alongside Store Support for the health and safety management of the store.
- Supervise loss asset protection and risk management.
- Control stock loss within the boutique budget and implement stock audits effectively.
- Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control.
- With support from Department Managers, ensure effective team operations e.g. rotas, payroll (with HR support).
- Business & Client Development
- Develop the sales team to ensure their teams deliver the brands experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans.
- Identify, recruit and develop talents and work with HR to secure succession plans.
- Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.
- Take part in the recruitment, training, evaluation, motivation and development of the staff.
- Operations
- Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Take accountability alongside Boutique Support for the health and safety management of the store.
- Supervise loss asset protection and risk management.
- Control stock loss within the boutique budget and implement stock audits effectively.
- Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control.
- With support from Assistant Boutique Managers ensure effective team operations e.g. rotas, payroll (with HR support).
PROFILE & EXPERIENCE:
- Management retail experience.
- Existing International Clientele network.
- Experience in managing VIP clients and events.
- Excellent communication and relationship building skills.
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity.
- A passion for the brand and our collections.
- Strong knowledge of fashion, trends and specifically RTW product division.
- Fluency in a second language (preferred).
Luxury Store Manager (Flagship) (London Area) employer: Dweet
Contact Detail:
Dweet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Store Manager (Flagship) (London Area)
✨Tip Number 1
Network within the luxury retail sector. Attend industry events, connect with professionals on LinkedIn, and engage with current employees of the brand to gain insights and potentially get referrals.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've motivated teams in previous roles. Prepare anecdotes that highlight your ability to develop talent and drive sales performance.
✨Tip Number 3
Familiarise yourself with the brand's values and recent initiatives. Being able to discuss these in detail during interviews will demonstrate your genuine interest and alignment with their mission.
✨Tip Number 4
Prepare to discuss your experience with managing VIP clients and events. Highlight any successful strategies you've implemented to enhance customer experiences and build long-lasting relationships.
We think you need these skills to ace Luxury Store Manager (Flagship) (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail, particularly in luxury environments. Emphasise your leadership skills and any experience with VIP clients or events.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and its collections. Discuss how your experience aligns with the key responsibilities of the role, particularly in team leadership and business development.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For example, mention how you improved sales targets, reduced stock loss, or enhanced team performance through coaching.
Prepare for the Interview: Research the brand thoroughly and be ready to discuss how you would implement their operational standards and improve team engagement. Prepare examples of how you've successfully managed teams and developed talent in the past.
How to prepare for a job interview at Dweet
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the luxury brand during the interview. Research the brand's history, values, and latest collections so you can speak knowledgeably about what makes it unique.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and develop staff, as well as how you've handled challenges in a retail environment.
✨Understand Financial Metrics
Familiarise yourself with key financial terms and metrics such as P&L statements, stock loss, and controllable expenses. Be ready to discuss how you've managed budgets or improved profitability in previous roles.
✨Prepare for Client Management Scenarios
Think of specific instances where you've managed VIP clients or events. Be prepared to discuss how you tailored experiences to meet their needs and how you built lasting relationships with them.
