At a Glance
- Tasks: Lead the team, drive sales, and deliver exceptional customer experiences in a flagship store.
- Company: Join a luxury brand known for its premium service and stylish products.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a dynamic environment.
- Other info: Fast-paced, entrepreneurial setting where your contributions truly matter.
- Why this job: Be part of an exciting flagship opening and shape customer experiences on the high street.
- Qualifications: Retail experience with keyholding or supervisory skills; great communication and sales focus.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an Assistant Store Manager to join the team as second-in-command. This is a hands-on, active role for someone who enjoys being on the shop floor and a role-model to the rest of the team. While you will be a primary keyholder and responsible for the store when the Store Manager is away, you’ll spend the majority of your time selling, helping customers, and ensuring the team delivers a premium service. It’s a great fit for an experienced Brand Ambassador or Supervisor with a year or two of keyholding experience who is ready to take on more operational responsibility. This is an exciting opportunity to be part of a flagship opening and help shape how customers experience the brand on the high street. To support the needs of our global brand and customers, candidates must be available to work flexibly, including weekdays, evenings, weekends, and peak trading periods.
Day to Day Responsibilities
- Leading by Example: Spending the majority of your time on the floor, delivering a warm and knowledgeable customer experience that matches the brands standards.
- Driving Sales: Working as part of the team to meet daily and weekly sales targets, helping customers find the perfect luggage and accessories for their trips.
- Keyholding: Taking responsibility for opening and closing the store, including managing daily till procedures and security protocols.
- Second-in-Command: Acting as the senior lead on-site when the Store Manager is not around, ensuring the store runs smoothly and the team stays motivated.
- Product Expertise: Maintaining an expert level of knowledge regarding our materials and features to confidently educate both customers and the wider team.
- Maintaining Standards: Ensuring the store always looks beautiful and organised according to our brand guidelines.
- Operational Support: Assisting with stock management, deliveries, and supporting in-store events or product launches.
- Teamwork: Being a positive, collaborative, and reliable member of the store team.
The Requirements
- Retail Experience: Previous experience in a customer-facing retail or hospitality role, including demonstrable experience as a keyholder or supervisor.
- Reliability: You are dependable, proactive, and comfortable with the responsibility of managing a flagship site.
- Great Communicator: You are confident and friendly, with a genuine love for customer service and the ability to give clear direction to a team.
- Sales Focused: You naturally enjoy talking to people, building connections, and helping them make a purchase.
- Flexible: You are able to work different hours to support the needs of a global flagship, including evenings, weekends, and peak trading periods.
Physical Requirements
- Ability to stand and remain on your feet for extended periods during shifts.
- Ability to lift, carry, push, or pull stock and products (up to approximately 27 lbs / 12 kg).
- Ability to bend, reach, twist, and move comfortably around the store as required.
Luxury Assistant Store Manager (Flagship) employer: Dweet.
Join our flagship store as a Luxury Assistant Store Manager, where you will thrive in a dynamic and entrepreneurial environment that values your contributions. We offer a supportive work culture that prioritises teamwork and customer service excellence, alongside opportunities for personal and professional growth within a globally recognised brand. Enjoy the unique advantage of being part of a prestigious opening, shaping customer experiences while benefiting from flexible working hours and a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Assistant Store Manager (Flagship)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into their products and values. This way, you can show off your knowledge and passion during the chat, making you stand out as a true Brand Ambassador.
✨Tip Number 2
Practice your sales pitch! Think about how you would help a customer find the perfect luggage or accessories. Role-play with a friend or in front of the mirror to get comfortable with your approach and build confidence.
✨Tip Number 3
Show your leadership skills! Be ready to share examples of how you've motivated a team or handled challenges in previous roles. This will demonstrate that you're not just a great salesperson but also a reliable second-in-command.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the flagship experience.
We think you need these skills to ace Luxury Assistant Store Manager (Flagship)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and retail. Share specific examples of how you've gone above and beyond in previous roles.
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager position. Highlight your keyholding experience and any leadership roles you've had. We’re looking for someone who can lead by example, so showcase those skills!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Dweet.
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their values, products, and what sets them apart in the luxury market. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to delivering that premium customer experience.
✨Showcase Your Leadership Skills
As a potential second-in-command, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled keyholding responsibilities. Highlight how you motivated your team and ensured smooth operations during busy periods.
✨Emphasise Your Sales Acumen
Since driving sales is a key part of the role, be ready to discuss your sales achievements. Share specific instances where you exceeded targets or helped customers find the perfect products. This will show that you have a natural sales focus and can contribute to the store's success.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about how you would handle difficult customers or manage stock issues. Practising these scenarios will help you respond confidently and demonstrate your ability to thrive in a fast-paced environment.
