At a Glance
- Tasks: Lead a luxury beauty team, drive sales, and elevate client experiences.
- Company: Join L'Objet, a prestigious brand in the luxury beauty sector.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Dynamic role with opportunities to develop in a fast-paced luxury environment.
- Why this job: Be a key player in a luxury setting and inspire others with your passion.
- Qualifications: 3-6 years in luxury retail with strong leadership and client relationship skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and inspiring Retail Boutique Supervisor to support the Dual Site Management in leading the Harrods Beauty concession. This role is ideal for a commercially driven luxury professional with strong people leadership skills, a passion for design and fragrance, and a proven ability to elevate client experience through exceptional service and clientelling.
As a Supervisor, you will play a key role in driving sales performance, mentoring the sales team, and ensuring operational excellence while acting as a senior brand ambassador for L’OBJET.
Key Responsibilities- Sales Leadership & Business Performance
- Support the Concession Manager in driving and maximising sales performance to achieve store and individual KPIs.
- Lead by example on the sales floor, consistently delivering high-value client experiences.
- Analyse sales trends and performance data to identify opportunities for growth.
- Support omni‑channel initiatives to enhance the overall client journey.
- Drive private appointments, client private ateliers, and one‑to‑one selling initiatives.
- Team Leadership & Development
- Supervise, motivate, and coach the sales team to achieve excellence in service and sales.
- Support onboarding and ongoing training, ensuring product knowledge and brand standards are upheld.
- Provide regular feedback and performance guidance to develop team capability.
- Act as a key point of contact in the Manager’s absence, ensuring smooth daily operations.
- Client Experience & Clientelling
- Champion a strong clientelling culture, ensuring consistent outreach and relationship‑building.
- Maintain and grow a loyal VIP client base through personalised engagement and follow‑up.
- Oversee the execution of private appointments and exclusive client experiences.
- Ensure exceptional service standards are delivered at all times, aligned with L’OBJET and Harrods expectations.
- Brand Representation & Operations
- Act as a senior ambassador of L’OBJET, embodying brand values, storytelling, and aesthetic.
- Maintain visual merchandising standards and uphold an elevated boutique environment.
- Ensure operational excellence, including stock management, compliance, and daily procedures.
- Stay informed on all product categories, including home décor, fragrance, and gifting.
- 3–6 years of experience in luxury retail, with previous supervisory or key‑holder experience.
- Strong background in luxury fragrance, including confident storytelling, scent profiling, and guiding clients through fragrance consultations.
- Experience within Harrods or a luxury department store environment is highly desirable.
- Proven success in driving sales, KPIs, and clientelling performance.
- Established luxury client network and strong relationship‑building skills.
- Confident leader with excellent communication and coaching abilities.
- Passion for fragrance, craftsmanship, and luxury lifestyle.
- Proactive, commercially minded, and adaptable in a fast‑paced luxury environment.
Supervisor (Beauty) L'Objet Permanent contract London, GB Beauty supervisor Management Support [...] employer: Dweet.
L'OBJET is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for luxury design thrive. Located in the prestigious Harrods, our team enjoys unique opportunities for professional growth, mentorship, and the chance to elevate client experiences in a dynamic retail environment. With a commitment to excellence and a focus on employee development, we empower our staff to become brand ambassadors while enjoying the benefits of working in one of London's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (Beauty) L'Objet Permanent contract London, GB Beauty supervisor Management Support [...]
✨Tip Number 1
Get to know the brand inside out! Research L'Objet and its products so you can speak confidently about them during your interview. This shows your passion for the brand and helps you connect with the hiring team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and expectations. They might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 3
Practice your clientelling skills! Prepare examples of how you've built relationships with clients in the past. Highlight your ability to create memorable experiences, as this is key for a role focused on elevating client experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at L'Objet. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor (Beauty) L'Objet Permanent contract London, GB Beauty supervisor Management Support [...]
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury retail shine through! Share specific experiences that highlight your passion for beauty, design, and client experience. We want to see how you connect with the brand values of L’OBJET.
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your people skills in your application. Talk about times you've motivated or coached others, and how you’ve driven sales performance. We’re looking for inspiring leaders!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. We appreciate candidates who take the time to align their experiences with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Let’s get your journey started with us at L’OBJET!
How to prepare for a job interview at Dweet.
✨Know Your Brand Inside Out
Before the interview, dive deep into L'Objet's brand values, product lines, and recent collections. Being able to discuss their aesthetic and storytelling will show your passion and alignment with the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improved client experiences, as this role heavily focuses on team leadership.
✨Demonstrate Clientelling Expertise
Be ready to discuss your approach to building and maintaining client relationships. Share strategies you've used to enhance client experiences and drive loyalty, as this is crucial for the Supervisor role.
✨Analyse Sales Trends
Familiarise yourself with common sales metrics and trends in luxury retail. Be prepared to discuss how you've used data to identify growth opportunities in previous roles, showcasing your commercial mindset.
