At a Glance
- Tasks: Lead facilities operations and security across luxury retail locations, ensuring safety and compliance.
- Company: Join a prestigious luxury retail brand committed to excellence and safety.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on high standards and career development.
- Why this job: Make a real impact by safeguarding people and assets in a dynamic retail environment.
- Qualifications: Strong communication skills, attention to detail, and experience in facilities management.
The predicted salary is between 60000 - 75000 £ per year.
The Senior Facilities and Security Manager leads facilities operations, regulatory compliance (health & safety and fire safety), and security across all retail locations and the Head Office, while providing support on straightforward risk management and insurance matters. The role focuses on safeguarding the business, its people, assets, and reputation by ensuring every location is safe, compliant, and operating to luxury retail standards. With the support of a Facilities Manager, the role will take ownership of maintaining exceptionally high standards across all facilities operations. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards.
RESPONSIBILITIES
- Facilities Coordination & Operational Oversight: Provide strategic oversight of facilities standards and operational readiness across all retail and office locations. Work closely with Facilities Manager reporting into this role to ensure stores and offices are appropriately equipped and supported to operate effectively. Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation. Act as the senior escalation point for facilities‑related risks and operational issues and risks. Maintain governance and performance oversight of contractors, service providers, and service‑level expectations. Partner with IT, HR, VM, and Projects teams to ensure facilities considerations are integrated into store updates, refits, and operational changes.
- Security: Own and continuously improve the security strategy and governance framework across all locations, ensuring best‑in‑class standards are maintained. Oversee rota planning and performance of third‑party security providers. Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported. Lead security awareness and training programmes across the business. Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‑up. Provide leadership and oversight for events, high‑risk activities, and special projects as required.
- Health & Safety: Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently. Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements. Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities. Lead crisis management activity in the event of serious incidents, ensuring clear communication, coordination, and follow‑up.
- Planning & Projects: Support office moves and space planning in line with business growth. Partner with project teams on new store openings and real estate developments, with a focus on risk, security, and compliance readiness.
- Insurance & Risk Management: Provide administrative support for insurance documentation, renewal preparation, and information collation at the request of the Director of Operations. Assist with gathering operational data required for insurance activities (e.g., audits, renewals, incident logs). Support basic coordination with brokers and insurers, escalating all strategic or coverage‑related matters to the Director of Operations. Maintain simple tracking of policy dates, required submissions, and documentation accuracy. Assist with incident reporting and follow‑up documentation to support broader risk management processes. Escalate any observed emerging risks or compliance concerns to the Director of Operations for review.
IDEAL CANDIDATE
- Attention to detail and strong aesthetic for luxury retail standards.
- Strong communication and organisational skills.
- Strong work ethic.
- Ability to lead and roll your sleeves up and get involved.
- Detail oriented.
- Ability to multitask and prioritise.
- Ability to work under pressure and to tight deadlines.
- Team player with the ability to develop strong partnerships.
- Possess impeccable levels of integrity, and professionalism in all business dealings.
Senior Facilities and Security Manager in London employer: Dweet.
As a Senior Facilities and Security Manager, you will thrive in a dynamic environment that prioritises safety, compliance, and luxury retail standards. Our company fosters a collaborative work culture, offering extensive employee growth opportunities and a commitment to excellence across all facilities operations. With a focus on professional development and a supportive team atmosphere, we ensure that our employees feel valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Facilities and Security Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with luxury retail standards. This will help you tailor your responses and show that you're a perfect fit for the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in facilities management and security, highlighting your attention to detail and ability to lead.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Facilities and Security Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Facilities and Security Manager role. Highlight your experience in facilities operations, health & safety, and security management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about luxury retail standards and how your previous roles have prepared you for this position. Be genuine and let your personality come through!
Showcase Your Leadership Skills:We want to see how you’ve led teams or projects in the past. Share specific examples of how you’ve improved operational standards or managed security strategies. This will help us understand your leadership style and effectiveness.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Dweet.
✨Know Your Stuff
Before the interview, dive deep into the company's values and standards, especially around luxury retail. Familiarise yourself with their facilities operations and security protocols. This will not only show your genuine interest but also help you align your answers with what they value.
✨Showcase Your Leadership Skills
As a Senior Facilities and Security Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples from your past experiences where you've successfully overseen projects or managed crises. Highlight how you built strong relationships with various teams and stakeholders.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to health and safety, security incidents, or facilities management. Practice articulating your thought process and decision-making skills in these scenarios. This will showcase your problem-solving abilities and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's approach to risk management or how they maintain compliance across locations. This shows your proactive mindset and genuine interest in contributing to their success.
