At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer experiences.
- Company: Join a luxury brand at a flagship store opening.
- Benefits: Competitive pay, flexible hours, and a chance to grow your career.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping customer experiences and leading a passionate team.
- Qualifications: Retail experience with keyholding or supervisory skills required.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an Assistant Store Manager to join the team as second-in-command. This is a hands-on, active role for someone who enjoys being on the shop floor and a role-model to the rest of the team. While you will be a primary keyholder and responsible for the store when the Store Manager is away, you’ll spend the majority of your time selling, helping customers, and ensuring the team delivers a premium service. It’s a great fit for an experienced Brand Ambassador or Supervisor with a year or two of keyholding experience who is ready to take on more operational responsibility. This is an exciting opportunity to be part of a flagship opening and help shape how customers experience the brand on the high street.
To support the needs of our global brand and customers, candidates must be available to work flexibly, including weekdays, evenings, weekends, and peak trading periods.
Day to Day Responsibilities
- Leading by Example: Spending the majority of your time on the floor, delivering a warm and knowledgeable customer experience that matches the brands standards.
- Driving Sales: Working as part of the team to meet daily and weekly sales targets, helping customers find the perfect luggage and accessories for their trips.
- Keyholding: Taking responsibility for opening and closing the store, including managing daily till procedures and security protocols.
- Second-in-Command: Acting as the senior lead on-site when the Store Manager is not around, ensuring the store runs smoothly and the team stays motivated.
- Product Expertise: Maintaining an expert level of knowledge regarding our materials and features to confidently educate both customers and the wider team.
- Maintaining Standards: Ensuring the store always looks beautiful and organised according to our brand guidelines.
- Operational Support: Assisting with stock management, deliveries, and supporting in-store events or product launches.
- Teamwork: Being a positive, collaborative, and reliable member of the store team.
The Requirements
- Retail Experience: Previous experience in a customer-facing retail or hospitality role, including demonstrable experience as a keyholder or supervisor.
- Reliability: You are dependable, proactive, and comfortable with the responsibility of managing a flagship site.
- Great Communicator: You are confident and friendly, with a genuine love for customer service and the ability to give clear direction to a team.
- Sales Focused: You naturally enjoy talking to people, building connections, and helping them make a purchase.
- Flexible: You are able to work different hours to support the needs of a global flagship, including evenings, weekends, and peak trading periods.
Physical Requirements
- Ability to stand and remain on your feet for extended periods during shifts.
- Ability to lift, carry, push, or pull stock and products (up to approximately 27 lbs / 12 kg).
- Ability to bend, reach, twist, and move comfortably around the store as required.
Luxury Assistant Store Manager (Flagship) in London employer: Dweet.
Join our flagship store as an Assistant Store Manager, where you will be part of a dynamic team in a fast-paced environment that values your contributions. We offer a supportive work culture that encourages personal growth and development, with opportunities to lead and inspire others while delivering exceptional customer service. Enjoy the unique advantage of being at the forefront of our brand's presence on the high street, with flexible working hours to accommodate your lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Assistant Store Manager (Flagship) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, spend some time researching their products and values. This way, you can show off your knowledge and passion during the chat, making you stand out as a true Brand Ambassador.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach customers on the shop floor. Role-play with a friend or in front of the mirror to get comfortable with engaging customers and driving sales. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at industry events. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Luxury Assistant Store Manager (Flagship) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering a premium customer experience and are excited about being part of our flagship store.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any keyholding or supervisory roles. We love seeing how your past experiences align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff. Remember, we’re looking for someone who can lead by example!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Dweet.
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their values, products, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion and align your answers with their expectations.
✨Showcase Your Leadership Skills
As a potential second-in-command, it's crucial to highlight your leadership experience. Prepare examples of how you've motivated a team or handled challenges in previous roles. This will show that you're ready to take on more responsibility and lead by example.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales achievements and how you've contributed to meeting targets in past positions. Use specific numbers or examples to illustrate your success. This will prove that you have the sales focus they’re looking for.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations on the shop floor, such as dealing with difficult customers or managing stock levels. Think through these scenarios beforehand and be ready to share your thought process and solutions.
