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- Tasks: Monitor sales, execute campaigns, and manage product lifecycle for a luxury jewellery brand.
- Company: Renowned jewellery brand blending antiquity with modern luxury.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Why this job: Join a passionate team and help shape the online presence of exquisite jewellery.
- Qualifications: 3 years in Ecommerce, Shopify experience, and strong analytical skills.
- Other info: Dynamic role with a focus on innovation and customer experience.
The predicted salary is between 28800 - 48000 £ per year.
This brand is renowned for crafting timeless and exquisite jewellery pieces that blend antiquity and modernity in a unique, luxurious fashion. Their collections are celebrated for their intricate designs and use of the finest materials, making each piece a true work of art. They pride themselves on their attention to detail and commitment to delivering unparalleled quality and service to their clients.
Key Responsibilities:
- Monitor, analyse & report on website sales performance including metrics to provide optimisations to improve customer experience.
- Strategically plan & execute campaign launches.
- Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery.
- Oversee & support the Ecommerce Assistant with the full product lifecycle management, from listings, inventory management, pricing & range review across all websites.
- Manage & support the Ecommerce Assistant to execute the content strategy across both websites.
- Develop and implement strategies for online growth and customer retention across all touchpoints.
- Work closely with the technical agency to maintain site development.
- Coordinate with marketing, sales, merchandising and technical teams.
- Research competitors and stay current with e-commerce trends.
Required Skills:
- ~3 years’ experience in Ecommerce.
- ~ Experience in Shopify+.
- ~ Strong analytical skills (Excel, Google Analytics).
- ~ Knowledge of digital marketing channels.
- ~ Good communication and project management abilities.
Ecommerce Executive / Customer Service in London employer: Dweet
Contact Detail:
Dweet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive / Customer Service in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work in eCommerce. Highlight your experience with Shopify+ and any successful campaigns you've executed to catch the eye of potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their products and customer service approach so you can discuss how you can contribute to their success in eCommerce.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can help us elevate our eCommerce game. Your next opportunity could be just a click away!
We think you need these skills to ace Ecommerce Executive / Customer Service in London
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let us see your enthusiasm for e-commerce shine through! Share any personal experiences or projects that highlight your love for online retail and customer service. We want to know what makes you tick!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your relevant experience in e-commerce, especially with Shopify and analytics tools. We appreciate when candidates take the time to align their skills with our needs!
Be Specific About Your Achievements: Instead of just listing your responsibilities, focus on specific achievements in your previous roles. Use metrics to demonstrate how you improved sales or customer satisfaction. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dweet
✨Know Your Stuff
Make sure you brush up on your knowledge of e-commerce, especially around Shopify and analytics tools like Google Analytics. Familiarise yourself with the brand's jewellery collections and their unique selling points, so you can speak confidently about how your skills align with their values.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive decisions or improve customer experiences. Bring along any reports or metrics you've worked on that demonstrate your analytical prowess, as this will show you're ready to monitor and optimise sales performance.
✨Be a Team Player
Since the role involves coordinating with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight your project management abilities and how you've supported others, particularly in executing campaigns or managing product lifecycles.
✨Stay Ahead of Trends
Research current e-commerce trends and competitors before the interview. Being able to discuss these insights will not only show your passion for the industry but also demonstrate your proactive approach to developing strategies for online growth and customer retention.
