Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, showcase luxury jewellery, and exceed sales targets.
- Company: Jessica McCormack, a leading name in fine jewellery.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a luxury brand and build lasting relationships with clients.
- Qualifications: 2-3 years of retail experience, excellent communication skills, and a passion for luxury.
- Other info: Flexible hours, including weekends, and a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
In Jessica McCormack, our focus is to foster product and client expertise. We recognise sales associates with in-depth product knowledge across categories, with the ability to engage and retain locals. These individuals know the collections in terms of technical and stylistic aspects, are curious, and keep regularly updated to effectively present the collections and inspire customers. They are able to collect clients' data to build relationships and increase engagement rates, maintaining a good percentage of top and super top clients in their portfolio.
How you will contribute:
- Develop and maintain excellent product knowledge, understanding of current products, trends, and collections across categories.
- Exhibit sophisticated selling skills regarding all categories.
- Maintain high standards of product presentation.
- Provide excellent customer service and use appropriate sales techniques to ensure targets are met.
- Understand customer product requirements and provide effective qualitative feedback on the collections.
- Ensure link selling by promoting all categories, in line with Jessica McCormack Client Journey.
- Implement best practices to collect clients' data to increase the number of attainable locals and work on initiatives to enhance their engagement rate.
- Take actions to maintain a good percentage of top and super top clients in your portfolio.
- Meet and exceed monthly sales goals and KPIs through client outreach; develop new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management.
- Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested.
- Comply with all company policies and procedures.
- Maintain an environment where all associates are treated fairly and with dignity and respect.
Who you are:
- Outstanding performance: sales performance/retail KPIs better than the rest of the store team.
- Achievement of locals contactable target, development of VIC/VVIC clients percentage target, and retention target.
- Ability to work closely with Store Management and Brand Manager to ensure sales targets are achieved.
- Excellent communication and interpersonal skills.
- Ability to provide excellent customer service and apply CRM guidelines effectively to build, engage, and retain client relationships.
- Ability to maintain VIC/VVIC clients.
- 2-3 years of previous retail sales experience in a luxury environment.
- Ability to consistently achieve and exceed sales goals and KPIs.
- Build and maintain a loyal client following.
- Genuine interest in and follow industry trends/news.
- Exhibit a strong work ethic, leadership skills, high energy level, and be team-oriented.
- Possess strong verbal and written communication skills.
- Maintain a polished and well-groomed appearance at all times.
- Luxury retail sales experience preferred.
- Ability to be mobile on the sales floor for extended periods of time.
- Available to work a minimum of 3 Saturdays per month and two Sundays per month, annual inventory, and the entire holiday season.
- Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis.
Client Advisor (FTC) Jessica McCormack Permanent contract London, GB Fine Jewelry Luxury client[...] employer: Dweet.
Contact Detail:
Dweet. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor (FTC) Jessica McCormack Permanent contract London, GB Fine Jewelry Luxury client[...]
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jessica McCormack's collections, trends, and product details. This way, when you chat with potential employers, you can show off your knowledge and passion for the luxury jewellery market.
✨Tip Number 2
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at Jessica McCormack. Building relationships can open doors that a CV just can’t.
✨Tip Number 3
Practice your selling skills! Role-play common sales scenarios with friends or family. The more comfortable you are with engaging clients and showcasing products, the better you'll perform in interviews and on the sales floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Jessica McCormack.
We think you need these skills to ace Client Advisor (FTC) Jessica McCormack Permanent contract London, GB Fine Jewelry Luxury client[...]
Some tips for your application 🫡
Show Off Your Product Knowledge: When you're writing your application, make sure to highlight your understanding of luxury products and trends. We want to see that you’re not just familiar with our collections but also passionate about them!
Engage with Your Experience: Share specific examples from your previous retail experience that demonstrate your ability to build client relationships. We love seeing how you've successfully engaged and retained clients in the past!
Keep It Professional Yet Personal: While we appreciate a polished application, don’t be afraid to let your personality shine through. Show us who you are and why you’d be a great fit for our team at Jessica McCormack.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dweet.
✨Know Your Products Inside Out
Before the interview, dive deep into Jessica McCormack's collections. Familiarise yourself with the technical and stylistic aspects of the fine jewellery on offer. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous retail experience, especially in luxury environments. Be ready to share specific examples of how you've met or exceeded sales targets and engaged clients. Highlight any sophisticated selling techniques you’ve used that align with the company's values.
✨Demonstrate Client Relationship Building
Think of ways you've successfully built and maintained client relationships in the past. Be prepared to talk about how you collect and utilise client data to enhance engagement and retention. This is crucial for a role focused on developing a loyal client base.
✨Exude Enthusiasm and Team Spirit
During the interview, let your passion for luxury retail shine through. Show that you're a team player who values collaboration and feedback. Discuss how you maintain high standards and contribute positively to the store environment, as this aligns with the company culture.