At a Glance
- Tasks: Lead a luxury retail team to deliver exceptional customer experiences and drive sales.
- Company: Join a prestigious multi-brand store in the heart of London.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping the future of luxury retail while inspiring your team.
- Qualifications: Proven leadership skills and a passion for retail excellence.
The predicted salary is between 27000 - 33000 £ per year.
General Retail Manager About the Role Reporting to the Deputy Store Director, the role of the General Retail Manager is multidimensional.
Equally responsible for the performance of a specific Division as having a global mind set to ensure the exceptional standards and wider performance of Retail as a whole.
This includes concession partners.
A highly skilled operational leader, you’ll set the vision and priorities for your area for the next 12 months.
Always with an eye on the results of today, you’re also anticipating the trends of tomorrow and influencing key stakeholders as a result.
Inclusivity is just what you do.
You deliver results through inspiring others, your natural coaching ability and your presence on the floor.
You know your team inside out and they know you too.
You’re a natural role model for both your Own Bought team and Concession colleagues and you constantly strive to weave magic wherever you are in the business.
Responsibilities This is your “business within a business” and you set the bar high.
Your customers expect the best and that’s exactly what you’ll strive to deliver for them.
If an ultra loyal customer or the CEO arrived on a visit at any time, you feel relaxed - you know your team and Division(s) are on point and ready to give them the best experience, regardless of the time of day or day of the week.
You know that because you’re an active leader.
Visible on the floor and taking time to get to know everyone and create a truly high-performing team.
You know that it’s the relationships you build that will accelerate service, sales and overall performance.
In order to be high performing, you have a relentless focus on making sure everyone understands the commercial goals of the Division and Retail and the part they play in achieving that.
It’s “just what you do” to ensure that everyone is clear on weekly/monthly progress so they can strive for every additional sale or customer moment.
They all add up.
A role model for coaching and nurturing your management team, you’re working with them on a daily basis to articulate the “how” and deliver the art of selling and ensure this flows down through the sales force too.
You’ll have a 12 month strategic plan for your business which you constantly review, tweak and shape - taking corrective course setting action as a matter of habit.
Naturally this plan covers People, Customer
Hiring: General Retail Manager Luxury Multi-Brand Store Permanent contract London, GB Concessions Depar[...] employer: Dweet.
Dweet. is an exceptional employer that fosters a vibrant and creative work environment, particularly within the luxury jewellery sector. With a strong emphasis on employee growth and development, team members are encouraged to innovate and excel in their roles, supported by a collaborative culture that values creativity and excellence. Working at Dweet. not only offers the chance to be part of exciting campaigns but also provides unique opportunities to shape the future of luxury branding.
