Ecommerce Executive (Luxury)

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This brand is renowned for crafting timeless and exquisite jewellery pieces that blend antiquity and modernity in a unique, luxurious fashion. Their collections are celebrated for their intricate designs and use of the finest materials, making each piece a true work of art. They pride themselves on their attention to detail and commitment to delivering unparalleled quality and service to their clients.

Key Responsibilities:

• Monitor, analyse & report on website sales performance including metrics to provide optimisations to improve customer experience.
• Strategically plan & execute campaign launches.
• Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery.
• Oversee & support the Ecommerce Assistant with the full product lifecycle management, from listings, inventory management, pricing & range review across all websites.
• Manage & support the Ecommerce Assistant to execute the content strategy across both websites.
• Develop and implement strategies for online growth and customer retention across all touchpoints.
• Work closely with the technical agency to maintain site development.
• Coordinate with marketing, sales, merchandising and technical teams.
• Research competitors and stay current with e-commerce trends.

Required Skills:

• 3 years’ experience in Ecommerce.
• Experience in Shopify+.
• Strong analytical skills (Excel, Google Analytics).
• Knowledge of digital marketing channels.
• Good communication and project management abilities.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design and General Business

Industries

• Retail Luxury Goods and Jewelry
• Wholesale Luxury Goods and Jewelry

Location: England, United Kingdom