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- Tasks: Lead facilities operations and security across luxury retail locations while ensuring compliance and safety.
- Company: Join a prestigious luxury retail brand committed to excellence and safety.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact by safeguarding people and assets in a dynamic retail environment.
- Qualifications: Strong communication skills, attention to detail, and a passion for luxury standards.
- Other info: Collaborative team culture with opportunities for career advancement.
The predicted salary is between 50000 - 60000 £ per year.
The Senior Facilities and Security Manager leads facilities operations, regulatory compliance (health & safety and fire safety), and security across all retail locations and the Head Office, while providing support on straightforward risk management and insurance matters. The role focuses on safeguarding the business, its people, assets, and reputation by ensuring every location is safe, compliant, and operating to luxury retail standards. With the support of a Facilities Manager, the role will take ownership of maintaining exceptionally high standards across all facilities operations. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards.
RESPONSIBILITIES:
- Facilities Coordination & Operational Oversight
- Provide strategic oversight of facilities standards and operational readiness across all retail and office locations.
- Work closely with Facilities Manager reporting into this role to ensure stores and offices are appropriately equipped and supported to operate effectively.
- Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation.
- Act as the senior escalation point for facilities-related risks and operational issues and risks.
- Maintain governance and performance oversight of contractors, service providers, and service-level expectations.
- Partner with IT, HR, VM, and Projects teams to ensure facilities considerations are integrated into store updates, refits, and operational changes.
- Security
- Own and continuously improve the security strategy and governance framework across all locations, ensuring best-in-class standards are maintained.
- Oversee rota planning and performance of third-party security providers.
- Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported.
- Lead security awareness and training programmes across the business.
- Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow-up.
- Provide leadership and oversight for events, high-risk activities, and special projects as required.
- Health & Safety
- Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently.
- Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements.
- Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities.
- Lead crisis management activity in the event of serious incidents, ensuring clear communication, coordination, and follow-up.
- Planning & Projects
- Support office moves and space planning in line with business growth.
- Partner with project teams on new store openings and real estate developments, with a focus on risk, security, and compliance readiness.
- Insurance & Risk Management
- Provide administrative support for insurance documentation, renewal preparation, and information collation at the request of the Director of Operations.
- Assist with gathering operational data required for insurance activities (e.g., audits, renewals, incident logs).
- Support basic coordination with brokers and insurers, escalating all strategic or coverage-related matters to the Director of Operations.
- Maintain simple tracking of policy dates, required submissions, and documentation accuracy.
- Assist with incident reporting and follow-up documentation to support broader risk management processes.
- Escalate any observed emerging risks or compliance concerns to the Director of Operations for review.
IDEAL CANDIDATE
- Attention to detail and strong aesthetic for luxury retail standards.
- Strong communication and organisational skills.
- Strong work ethic.
- Ability to lead and roll your sleeves up and get involved.
- Detail-oriented.
- Ability to multitask and prioritise.
- Ability to work under pressure and to tight deadlines.
- Team player with the ability to develop strong partnerships.
- Possess impeccable levels of integrity, and professionalism in all business dealings.
Facilities and Risk Manager (12 Month Mat Cover) in City of London employer: Dweet.
Contact Detail:
Dweet. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Risk Manager (12 Month Mat Cover) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities and risk management field. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company’s facilities and security practices. Show us you’re genuinely interested by discussing how you can enhance their operations. Tailor your examples to reflect luxury retail standards – we want to see that you understand the unique challenges of this sector!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to health and safety compliance and risk management. We recommend doing mock interviews with friends or mentors to build your confidence. The more prepared you are, the better you’ll perform!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Facilities and Risk Manager (12 Month Mat Cover) in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facilities management, health & safety, and security. We want to see how your skills align with our luxury retail standards!
Showcase Your Attention to Detail: Since the role requires a keen eye for detail, include specific examples of how you've maintained high standards in previous positions. We love seeing candidates who take pride in their work!
Communicate Clearly: Strong communication is key in this role. Use clear and concise language in your application to demonstrate your ability to convey important information effectively. Remember, we value clarity just as much as you do!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dweet.
✨Know Your Facilities Standards
Before the interview, brush up on luxury retail standards and how they apply to facilities management. Be ready to discuss specific examples of how you've maintained high standards in previous roles, as this will show your understanding of the expectations for the position.
✨Demonstrate Your Risk Management Skills
Prepare to talk about your experience with risk management and compliance. Think of scenarios where you identified risks and implemented solutions. This will highlight your proactive approach and ability to safeguard the business.
✨Showcase Your Communication Style
Since this role involves collaboration with various teams, practice articulating how you build relationships and communicate effectively. Share examples of how you've worked with HR, Operations, or IT to enhance safety and security in past positions.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to health and safety or security incidents. Prepare by thinking through your crisis management strategies and how you would lead a team during a challenging situation. This will demonstrate your leadership capabilities.