At a Glance
- Tasks: Drive sales and build lasting client relationships in a luxury retail environment.
- Company: Join L’OBJET, a prestigious brand known for its exquisite craftsmanship and design.
- Benefits: Permanent contract with competitive salary and opportunities for personal growth.
- Other info: Dynamic role in a vibrant store atmosphere at Harrods.
- Why this job: Be part of a luxury brand that values creativity and authentic connections.
- Qualifications: 2-5 years in luxury retail with a passion for design and client engagement.
The predicted salary is between 30000 - 40000 € per year.
We are partnering with L'objet - a luxury interiors, fragrance and lifestyle brand to help them with their multi-site Harrod's spaces (Home and Fragrance).
Location: Harrods, London
Contract Type: Permanent, Full-time
Experience Required: 2–5 years in luxury retail with passion for decorative objects and/or fragrance
Company Overview
L’OBJET is a design and fragrance house, founded in 2004 at the intersection of meticulous craftsmanship and timeless sensibility. From its inception, the brand has stood as a beacon of luxury, blending innovation with tradition to create elevated objects of art and lifestyle. The collections reflect a deep passion for detail and quality, created in collaboration with master artisans worldwide.
Position Summary
We are seeking a passionate and results-driven Sales Associate to join their multi-site space in Harrods. This role is ideal for someone who thrives in a luxury retail environment, is passionate about decorative arts, fragrances and understands the power of authentic human connection through clienteling.
As a key representative of L’OBJET, you will support the Store Manager in delivering exceptional service, achieving sales targets, and building lasting client relationships through one-to-one engagement, outreach, and personalized experiences.
Key Responsibilities
- Sales & Business Development
- Drive and maximise sales performance to achieve individual and store targets.
- Identify new opportunities to attract and retain clientele, including local outreach and networking efforts.
- Support Omni-channel development to enhance the client journey across platforms.
- Actively contribute to achieving KPIs through one-on-one appointments and tailored client experiences.
- Client Experience & Clienteling
- Provide personalised, one-to-one clienteling that builds long-term relationships and loyalty.
- Conduct proactive client outreach (calls, emails, messages) to follow up on purchases, share product launches, or invite clients to private events.
- Cultivate a strong private appointment culture, ensuring a curated and memorable experience for every client.
- Deliver exceptional customer service in all interactions, anticipating client needs and exceeding expectations.
- Brand Representation
- Embody the brand’s values and aesthetic, acting as a true ambassador of L’OBJET.
- Maintain visual merchandising standards and contribute to an elevated store atmosphere that reflects the brand’s identity.
- Stay informed and passionate about the full product offering, including home décor, fragrance, and gifting collections.
Qualifications & Skills
- 2–5 years of experience in luxury retail, with specific experience either in fragrance and/or for decorative objects.
- Proven track record in clienteling and developing a loyal customer base.
- Strong communication and interpersonal skills; confident, engaging, and service-oriented.
- Passion for design, fragrance, and craftsmanship.
- Self-motivated, proactive, and adaptable in a fast-paced, high-touch environment.
Sales Associate (Harrods) Luxury Home, Beauty and Interiors Brand Permanent contract London, GB[...] employer: Dweet
L’OBJET is an exceptional employer, offering a vibrant work culture that celebrates creativity and craftsmanship in the heart of London at Harrods. Employees benefit from a permanent contract with opportunities for personal growth and development within the luxury retail sector, all while being part of a brand that values authentic client relationships and exceptional service. Join us to be a part of a passionate team that thrives on delivering memorable experiences and elevating the art of living.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (Harrods) Luxury Home, Beauty and Interiors Brand Permanent contract London, GB[...]
✨Tip Number 1
Get to know the brand inside out! L’OBJET is all about luxury and craftsmanship, so dive deep into their collections. When you chat with potential employers, show off your passion for their products and how you can bring that enthusiasm to the sales floor.
✨Tip Number 2
Networking is key! Attend events or workshops related to luxury retail and fragrance. Connect with people in the industry on LinkedIn and don’t be shy to reach out for informational chats. You never know who might help you land that dream role at Harrods!
✨Tip Number 3
Practice your clienteling skills! Role-play scenarios where you engage with clients, anticipate their needs, and create memorable experiences. This will not only boost your confidence but also prepare you for those one-on-one interactions that are crucial in luxury retail.
✨Tip Number 4
Apply through our website! We’re all about making connections, so don’t miss out on the chance to showcase your personality and skills directly. Tailor your application to highlight your experience in luxury retail and your love for decorative arts and fragrances.
We think you need these skills to ace Sales Associate (Harrods) Luxury Home, Beauty and Interiors Brand Permanent contract London, GB[...]
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury retail and decorative arts shine through. We want to see your enthusiasm for the brand and how you connect with our values.
Tailor Your CV:Make sure your CV highlights relevant experience in luxury retail, especially in clienteling and sales. We’re looking for specific examples that demonstrate your ability to build lasting client relationships.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for L’OBJET. Share your story, your experiences, and how you can contribute to our team at Harrods.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Dweet
✨Know Your Brand Inside Out
Before the interview, dive deep into L’OBJET's history, values, and product offerings. Familiarise yourself with their luxury home and fragrance collections. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Clienteling Skills
Prepare examples of how you've successfully built client relationships in previous roles. Think about specific instances where you exceeded customer expectations or created memorable experiences. This will demonstrate your ability to thrive in a luxury retail environment.
✨Dress the Part
Since you're applying for a luxury brand, your appearance matters. Dress elegantly and professionally for the interview, reflecting the brand's aesthetic. This shows that you understand the importance of presentation in the luxury retail space.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team, and L’OBJET’s future plans. This not only shows your interest in the position but also gives you a chance to assess if the company aligns with your career goals and values.
