Digital and Social Media Coordinator Jessica McCormack Permanent contract London, GB Digital ma[...]

The Digital & Social Media Coordinator will play a key role in the day-to-day delivery of Jessica Mc Cormack’s social and digital presence, ensuring our content, campaigns, and community are executed seamlessly across platforms.

This is a mid-level role for someone highly organised, creatively sharp, and confident in managing social and digital channels within a luxury environment.

You will have a strong interest in paid media, a sharp awareness of evolving social formats and platform behaviours, and an understanding of how to build and nurture a community of tastemakers around the brand.

Reporting into the Senior Digital & Social Media Manager and working closely with the Digital & Social Media Specialist, this role will take increased ownership of BAU activity and act as a steady point of continuity during periods of absence.

• Key Objectives
• Support seamless delivery of organic and paid social activity with keen attention to detail
• Contribute to paid social execution with precision and creative awareness
• Maintain a consistent and elevated brand presence across all digital touchpoints
• Support testing and learning across emerging platforms, formats, and feature
• Act as a reliable point of continuity within the digital & social team when required

Key Responsibilities

• Social & Digital Support
• Support with the planning and managing of day-to-day activity across platforms (Instagram, Tik Tok, Linked In, Pinterest, You Tube, Mailchimp/Klaviyo)
• Own content scheduling, publishing, and community engagement
• Maintain content calendars, asset workflows, and approval timelines
• Support the build and deployment of newsletters in line with the digital calendar
• Content & Community
• Support content planning, ensuring brand alignment and quality control
• Support tastemaker liaison and coordination, including identification, briefing, asset tracking, feedback, and delivery
• Monitor and engage with DMs and community engagements in a considered, brand-aligned way
• Paid Media Exposure & Learning
• Support the setup and organisation of paid social mapping, copy briefing and asset compilation
• Assist with performance tracking, reporting, and post-campaign reviews
• Develop working knowledge of targeting, creative testing, and optimisation best practice
• Reporting & Administration
• Monitor and compile weekly and monthly reporting across digital channels
• Support ad-hoc insights gathering to inform content and campaign optimisation
• Maintain organised trackers, reporting templates, and internal documentation
• Team & Continuity Support
• Work closely with the Digital & Social Media Specialist to ensure smooth execution across all outputs
• Act as day-to-day lead across BAU activity during the Senior Manager’s maternity leave
• Liaise confidently and collaborative with internal teams to ensure timelines and deliverables are met

Skills & Attributes

• 3-4 years’ experience in a luxury social or digital role
• Strong understanding of social platforms within a luxury brand context
• Experience supporting paid social campaigns
• Highly organised with a sharp attention to detail
• Confident communicator, comfortable liaising cross-functionally
• Proactive, adaptable, and solutions-focused
• Genuine interest in luxury, jewellery, and digital culture
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