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- Tasks: Lead a luxury store, inspire your team, and drive sales while ensuring top-notch customer service.
- Company: Join a prestigious luxury brand known for its exceptional quality and style.
- Benefits: Enjoy a permanent contract, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, influence brand success, and develop your leadership skills in a vibrant environment.
- Qualifications: Retail management experience, strong communication skills, and a passion for fashion are essential.
- Other info: Fluency in a second language is preferred; this role offers a chance to work with VIP clients.
The predicted salary is between 48000 - 72000 £ per year.
As the Store manager, you will be an ambassador of the brand, running the store ensuring maximum profitability and productivity. You will be an inspiring and motivating leader and coach, developing the store team to higher performance. You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs.
KEY RESPONSIBILITIES:
- Team Leadership & Engagement
- Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Take accountability alongside Store Support for the health and safety management of the store.
- Supervise loss asset protection and risk management.
- Control stock loss within the boutique budget and implement stock audits effectively.
- Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control.
- With support from Department Managers, ensure effective team operations e.g. rotas, payroll (with HR support).
- Business & Client Development
- Develop the sales team to ensure their teams deliver the brands experience to every Client.
- Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans.
- Identify, recruit and develop talents and work with HR to secure succession plans.
- Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.
- Take part in the recruitment, training, evaluation, motivation and development of the staff.
- Operations
- Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Take accountability alongside Boutique Support for the health and safety management of the store.
- Supervise loss asset protection and risk management.
- Control stock loss within the boutique budget and implement stock audits effectively.
- Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control.
- With support from Assistant Boutique Managers ensure effective team operations e.g. rotas, payroll (with HR support).
PROFILE & EXPERIENCE:
- Management retail experience.
- Existing International Clientele network.
- Experience in managing VIP clients and events.
- Excellent communication and relationship building skills.
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity.
- A passion for the brand and our collections.
- Strong knowledge of fashion, trends and specifically RTW product division.
- Fluency in a second language (preferred).
Store Manager Luxury Brand Permanent contract London, GB Department Stores Luxury Management employer: Dweet.
Contact Detail:
Dweet. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Luxury Brand Permanent contract London, GB Department Stores Luxury Management
✨Tip Number 1
Familiarise yourself with the luxury brand's values and mission. Understanding what the brand stands for will help you align your leadership style and business strategies with their expectations, making you a more appealing candidate.
✨Tip Number 2
Network within the luxury retail industry, especially with professionals who have experience in managing high-end stores. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Showcase your ability to drive sales and manage a team effectively by preparing examples of past successes. Be ready to discuss specific strategies you've implemented that led to increased profitability and improved team performance.
✨Tip Number 4
Demonstrate your understanding of loss prevention and stock management. Be prepared to discuss how you've successfully minimised stock loss in previous roles, as this is crucial for maintaining the store's profitability.
We think you need these skills to ace Store Manager Luxury Brand Permanent contract London, GB Department Stores Luxury Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail, especially within luxury brands. Emphasise your leadership skills and any achievements related to team development and sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the luxury market. Mention specific examples of how you've successfully managed teams and driven sales in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, relationship building, and customer service. Provide examples of how you've used these skills to enhance client experiences and manage VIP clients.
Showcase Your Fashion Knowledge: Demonstrate your knowledge of fashion trends and the RTW product division in your application. This could be through discussing your personal style, previous work experiences, or insights into current market trends.
How to prepare for a job interview at Dweet.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, highlighting any specific achievements or improvements in performance.
✨Understand the Brand Inside Out
Familiarise yourself with the luxury brand's values, products, and target clientele. Be ready to discuss how you can embody the brand's image and enhance customer experience, especially for VIP clients.
✨Prepare for Financial Discussions
Since you'll be responsible for monitoring expenses and P&L, brush up on your financial acumen. Be prepared to discuss how you've managed budgets and improved profitability in previous roles.
✨Demonstrate Your Customer Service Expertise
Highlight your outstanding customer service skills and provide examples of how you've handled challenging situations with clients. Emphasise your passion for delivering exceptional experiences that align with the brand's standards.
