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- Tasks: Deliver exceptional customer service and support team goals in a luxury watch boutique.
- Company: Join a prestigious luxury watch brand known for quality and excellence.
- Benefits: Enjoy a permanent contract, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values client relationships and personal development.
- Qualifications: No specific experience required; passion for luxury retail and customer service is key.
- Other info: Engage in exciting events and enhance your product knowledge through training.
The predicted salary is between 28800 - 43200 £ per year.
Role
To deliver world-class client experiences in a dynamic environment and actively strengthen client relationships. Further, to work as an integral, supportive and inspirational team member to deliver an unsurpassed team service culture. To support Boutique Management in achieving business objectives. To perform with professional integrity and represent the brand as an Ambassador.
Responsibilities
- Consistently deliver superior customer service and after-sales support to increase and retain customer loyalty
- Meet sales and CRM expectations and targets
- Reorder merchandise and customer orders as required
- Apply and maintain visual merchandising guidelines
- Ensure boutique standards are optimally maintained at all times including cleanliness and presentation
- Actively contribute to a motivated team spirit and positive morale at all times by working ‘as-one’
- Proactively apply CRM objectives to retain and develop existing and potential clients
- Capture meaningful customer data to build professional relationships and personalise future client development opportunities
- Attend ad-hoc client and company events
- Support regular inventories in liaison with Boutique Management
- Extend product knowledge through proactive research and attending company training seminars
- Maintain back of house stock storage organisation in line with company guidelines
- Assist the Boutique Management to uphold and maintain health and safety requirements
- Respond and resolve customer concerns in a professional and empathic manner, seeking the support of the Boutique Store Manager or Deputy Store Manager where required
- Proactively follow industry news, technology and key market competitors
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Sales Associate Luxury Watch Brand Permanent contract London, GB Luxury retail Retail Sales Watches employer: Dweet.
Contact Detail:
Dweet. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Luxury Watch Brand Permanent contract London, GB Luxury retail Retail Sales Watches
✨Tip Number 1
Familiarise yourself with the luxury watch market and the specific brands that are competitors. This knowledge will not only help you in interviews but also show your genuine interest in the role and the brand.
✨Tip Number 2
Practice your customer service skills by engaging with potential clients in retail settings. Demonstrating your ability to create a positive shopping experience can set you apart from other candidates.
✨Tip Number 3
Network within the luxury retail industry. Attend events or join online forums where you can connect with current employees or industry professionals who can provide insights and possibly refer you for the position.
✨Tip Number 4
Showcase your teamwork abilities by sharing examples of how you've contributed to a positive team environment in previous roles. Highlighting your collaborative spirit is crucial for this position.
We think you need these skills to ace Sales Associate Luxury Watch Brand Permanent contract London, GB Luxury retail Retail Sales Watches
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experience aligns with delivering world-class client experiences and supporting team dynamics.
Craft a Compelling CV: Ensure your CV showcases relevant experience in luxury retail, customer service, and teamwork. Use specific examples that demonstrate your ability to meet sales targets and maintain high standards of presentation and cleanliness in a boutique environment.
Write a Strong Cover Letter: In your cover letter, express your passion for luxury retail and your commitment to providing exceptional customer service. Mention your understanding of the brand's values and how you can contribute to achieving business objectives while fostering client relationships.
Highlight Your Soft Skills: Emphasise your interpersonal skills, such as empathy and communication, which are crucial for resolving customer concerns and building professional relationships. Provide examples of how you've contributed to a positive team spirit in previous roles.
How to prepare for a job interview at Dweet.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering world-class client experiences, be prepared to share specific examples of how you've provided exceptional customer service in the past. Highlight any situations where you went above and beyond to meet a customer's needs.
✨Demonstrate Team Spirit
This position requires you to work as part of a team. Be ready to discuss your experience working collaboratively with others. Share instances where you contributed to a positive team environment or helped resolve conflicts.
✨Know the Brand Inside Out
As an ambassador for the luxury watch brand, it's crucial to have a deep understanding of their products and values. Research the brand's history, key products, and recent news to show your genuine interest and commitment during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle customer concerns. Practice responding to potential situations you might encounter in the boutique, demonstrating your professionalism and empathy.
