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- Tasks: Deliver top-notch customer care and build lasting client relationships in a luxury environment.
- Company: Join Balmain, a prestigious couture house, at the iconic Harrods in London.
- Benefits: Enjoy a permanent contract with opportunities for growth in a vibrant team atmosphere.
- Why this job: Be part of an exciting project that shapes the future of luxury retail while making meaningful connections.
- Qualifications: 3 years of experience in luxury retail, ideally within a department store like Harrods.
- Other info: Fluency in English is essential; a second language is a plus!
The predicted salary is between 28800 - 43200 £ per year.
Join our Balmain Women Team in Harrods and be part of the exciting project of evolving in our Boutique!
Your assignment will be the following:
- Ensure the highest level of customer care, in line with Balmain’s specific service expectations
- Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
- Help to maintain organization, cleanliness, and restock storewide
- Work as part of a team to meet brand and store objective
- Comply with Balmain policies and procedures
- Maintain and operate an efficient stock room enabling the sales team to maximize profitable sales
- Ensure stock loss is minimized by conducting weekly rotative inventories and stock takes
- Handle back of house activities and administrate stock room
Profile:
- This position requires at least 3 years of experience on a similar assignment within a strong Couture House like ours. A first experience within a department store, at Harrods would be ideal.
- Candidates have to be familiar with luxury brand service standards and bring a clientbook of potential significant clients.
- Regular attendance and punctuality.
- Ability to professionally interact with management and coworkers.
- Excellent verbal and written communication skills in English. A second language would be ideal.
- Strong organisational skills, multi-tasking and prioritizing capabilities.
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Sales Associate - Harrods Women Balmain Permanent contract London, GB Clienteling Performance O[...] employer: Dweet.
Contact Detail:
Dweet. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Harrods Women Balmain Permanent contract London, GB Clienteling Performance O[...]
✨Tip Number 1
Familiarise yourself with Balmain's brand values and service standards. Understanding their unique approach to luxury retail will help you align your customer care techniques with their expectations during the interview.
✨Tip Number 2
Leverage your existing client book by preparing to discuss how you can bring potential clients to Balmain. Highlighting your connections in the luxury market can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed stock and inventory in previous roles. This will demonstrate your ability to maintain an efficient stock room, which is crucial for the position.
✨Tip Number 4
Practice your communication skills, especially if you speak a second language. Being able to interact professionally with both clients and team members in multiple languages can be a significant advantage in a luxury retail environment.
We think you need these skills to ace Sales Associate - Harrods Women Balmain Permanent contract London, GB Clienteling Performance O[...]
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Sales Associate position at Balmain in Harrods. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Emphasise your previous experience in luxury retail, particularly within a Couture House or department store. Mention any client relationships you have built and how they align with the expectations of providing personalised service.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, ensure your CV and cover letter are well-written and free of errors. Consider including examples of how you've effectively communicated with clients or team members in past roles.
Personalise Your Application: Make your application stand out by personalising your cover letter. Address it to the hiring manager if possible, and express your enthusiasm for the brand and the opportunity to contribute to the Balmain Women Team at Harrods.
How to prepare for a job interview at Dweet.
✨Showcase Your Customer Care Skills
Since the role focuses heavily on customer care, be prepared to share specific examples of how you've provided exceptional service in previous positions. Highlight any experiences where you went above and beyond to meet a customer's needs.
✨Demonstrate Your Knowledge of Luxury Brands
Familiarity with luxury brand service standards is crucial. Research Balmain and its values, and be ready to discuss how your experience aligns with their expectations. This will show your genuine interest in the brand.
✨Prepare Your Client Book
As candidates are expected to bring a client book, ensure you have a well-organised list of potential clients you can introduce to the brand. Be ready to discuss how you plan to leverage these connections to build customer loyalty.
✨Exhibit Strong Organisational Skills
The role requires excellent organisational skills, so be prepared to discuss how you manage your time and tasks effectively. Share examples of how you've successfully prioritised multiple responsibilities in a fast-paced environment.
