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- Tasks: Join L’OBJET as a Sales Associate, driving sales and building client relationships in luxury retail.
- Company: L’OBJET is a luxury design and fragrance house known for its craftsmanship and timeless elegance.
- Benefits: Enjoy a permanent contract with opportunities for personal growth and a vibrant work environment.
- Why this job: Be part of a prestigious brand, engage with clients, and create memorable experiences in luxury retail.
- Qualifications: 2-5 years in luxury retail, strong communication skills, and a passion for design and fragrance required.
- Other info: Work in the iconic Harrods, surrounded by exquisite products and a dynamic team.
The predicted salary is between 28800 - 43200 £ per year.
We are partnering with L\’objet – a luxury interiors, fragrance and lifestyle brand to help them with their multi-site Harrod\’s spaces (Home and Fragrance).
Location: Harrods, London
Contract Type: Permanent, Full-time
Experience Required: 2–5 years in luxury retail with passion for decorative objects and/or fragrance
Company Overview
L’OBJET is a design and fragrance house, founded by in 2004 at the intersection of meticulous craftsmanship and timeless sensibility. From its inception, the brand has stood
as a beacon of luxury, blending innovation with tradition to create elevated objects of art and lifestyle. The collections reflect a deep passion for detail and quality, created in collaboration with master artisans worldwide.
Position Summary
We are seeking a passionate and results-driven Sales Associate to join their multi-site space in Harrods. This role is ideal for someone who thrives in a luxury retail environment, is passionate about decorative arts, fragrances and understands the power of authentic human connection through clienteling.
As a key representative of L’OBJET, you will support the Store Manager in delivering exceptional service, achieving sales targets, and building lasting client relationships through one-to-one engagement, outreach, and personalized experiences.
Key Responsibilities
Sales & Business Development
• Drive and maximise sales performance to achieve individual and store targets.
• Identify new opportunities to attract and retain clientele, including local outreach and networking efforts.
• Support Omni-channel development to enhance the client journey across platforms.
• Actively contribute to achieving KPIs through one-on-one appointments and tailored client experiences.
Client Experience & Clienteling
• Provide personalised, one-to-one clienteling that builds long-term relationships and loyalty.
• Conduct proactive client outreach (calls, emails, messages) to follow up on purchases, share product launches, or invite clients to private events.
• Cultivate a strong private appointment culture, ensuring a curated and memorable experience for every client.
• Deliver exceptional customer service in all interactions, anticipating client needs and exceeding expectations.
Brand Representation
• Embody the brand’s values and aesthetic, acting as a true ambassador of L’OBJET.
• Maintain visual merchandising standards and contribute to an elevated store atmosphere that reflects the brand’s identity.
• Stay informed and passionate about the full product offering, including home décor, fragrance, and gifting collections.
Qualifications & Skills
• 2–5 years of experience in luxury retail, with specific experience either in fragrance and/or for decorative objects.
• Proven track record in clienteling and developing a loyal customer base.
• Strong communication and interpersonal skills; confident, engaging, and service-oriented.
• Passion for design, fragrance, and craftsmanship.
• Self-motivated, proactive, and adaptable in a fast-paced, high-touch environment.
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Sales Associate (Harrods) Luxury Home, Beauty and Interiors Brand Permanent contract London, GB[...] employer: Dweet.
Contact Detail:
Dweet. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Harrods) Luxury Home, Beauty and Interiors Brand Permanent contract London, GB[...]
✨Tip Number 1
Familiarise yourself with L’OBJET's product range and brand ethos. Understanding their unique blend of craftsmanship and luxury will help you connect with potential clients and demonstrate your passion during interviews.
✨Tip Number 2
Network within the luxury retail sector, especially with professionals who have experience in fragrance or decorative arts. Attend industry events or join relevant online groups to build connections that could lead to referrals.
✨Tip Number 3
Practice your clienteling skills by engaging with customers in a retail setting. Focus on building relationships and providing personalised experiences, as this is crucial for the Sales Associate role at L’OBJET.
✨Tip Number 4
Stay updated on luxury retail trends and customer preferences. Being knowledgeable about current market dynamics will not only impress during interviews but also prepare you for achieving sales targets once you land the job.
We think you need these skills to ace Sales Associate (Harrods) Luxury Home, Beauty and Interiors Brand Permanent contract London, GB[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail, particularly focusing on any roles related to decorative objects or fragrances. Use specific examples to demonstrate your sales achievements and clienteling skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and its products. Mention your understanding of L’OBJET's values and how your background aligns with their mission. Personalise it by including why you want to work specifically at Harrods.
Showcase Your Clienteling Skills: In your application, emphasise your ability to build long-term relationships with clients. Provide examples of how you've successfully engaged with customers in previous roles, showcasing your proactive outreach and personalised service.
Highlight Your Passion for Design: Demonstrate your enthusiasm for design, fragrance, and craftsmanship throughout your application. Mention any relevant experiences or interests that showcase your knowledge and appreciation for luxury home and beauty products.
How to prepare for a job interview at Dweet.
✨Show Your Passion for Luxury
Make sure to express your genuine enthusiasm for luxury retail, decorative arts, and fragrances. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at L’OBJET.
✨Demonstrate Clienteling Skills
Prepare examples of how you've successfully built and maintained client relationships in previous roles. Discuss specific strategies you used for outreach and follow-ups, as this is crucial for the Sales Associate position.
✨Know the Brand Inside Out
Research L’OBJET thoroughly before the interview. Familiarise yourself with their product offerings, brand values, and recent collections. This knowledge will help you articulate why you're a great fit for the role and show your commitment to the brand.
✨Exhibit Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role involves engaging with clients, showcasing your strong communication and interpersonal skills during the interview will be key to making a positive impression.
