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- Tasks: Manage DTC operations, inventory, and digital marketing for a luxury brand.
- Company: Join a prestigious luxury RTW brand based in Queen's Park, London.
- Benefits: Enjoy potential flexible working hours after one year and a vibrant office culture.
- Why this job: Be part of a creative team driving impactful e-commerce strategies in the luxury sector.
- Qualifications: Experience in e-commerce, marketing, and strong organisational skills required.
- Other info: This is a full-time, 1-year fixed term role with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client: a luxury RTW brand
Location: NW London, (Queen's Park)
Contract: Full-time, 1-year fixed term, in office 5 days a week (potential 4 days a week after 1 year)
Objective: Support the brand with the execution of the Direct-To-Consumer and digital marketing monitoring, as well as handle the inventory planning. This includes the below tasks:
- Maintain accurate levels of stock and samples at all times
- Management of the brand's stock to fulfil DTC orders and samples for press requests
- Fulfilment of all DTC orders and PR requests
- Create press packs and other documents needed
- Create visual assets for wholesale clients
- Creation of graphic resources needed for ad campaigns
- Tracking of performance and communication with the ads agency and reporting internally in a summarised and relevant way
- Planning and executing the e-mailing strategy: understanding what products need to be sold and when; creating the newsletter flows and proposals for approval; sending them to the customer and tracking the result. Reporting on a weekly basis
- Reviewing DTC results through reports monthly and seasonally, sharing with the team in a clear and concise manner
- Overseeing customer service requests: returns, exchanges, bespoke and pre-ordered items
- Overseeing customer experience, proposing ideas to refine our DTC and execute them
- Development of content and management of the brand’s Instagram presence
- Creating shipment labels for DTC orders and returns. Ensuring smooth transport
Who you are:
- Previous experience working in Wholesale, E-commerce and marketing
- Possess a strong understanding of DTC and e-commerce operations
- Highly organised with attention to detail and inventory management skills
- You have a creative eye and experience in developing visual assets for digital platforms
- You are data-driven and comfortable analysing campaign performance and website metrics
- Able to create and develop successful e-mail marketing strategies
- You are a strong communicator with excellent written and verbal skills
- You are proactive, resourceful, and able to work independently as well as collaboratively within a team
- Committed to delivering an exceptional customer experience
DTC and E-commerce Manager Luxury RTW Brand Fixed term contract London, GB DTC E-commerce Inven[...] employer: Dweet.
Contact Detail:
Dweet. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DTC and E-commerce Manager Luxury RTW Brand Fixed term contract London, GB DTC E-commerce Inven[...]
✨Tip Number 1
Familiarise yourself with the luxury retail market and the specific brand you're applying to. Understanding their unique selling points and target audience will help you tailor your approach during interviews.
✨Tip Number 2
Showcase your experience in e-commerce and DTC operations by preparing examples of successful campaigns or projects you've managed. Be ready to discuss how you tracked performance and made data-driven decisions.
✨Tip Number 3
Network with professionals in the luxury fashion industry, especially those involved in e-commerce and marketing. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 4
Prepare to discuss your creative skills by bringing a portfolio of visual assets you've developed. Highlight your ability to create engaging content for digital platforms, as this is crucial for the role.
We think you need these skills to ace DTC and E-commerce Manager Luxury RTW Brand Fixed term contract London, GB DTC E-commerce Inven[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in DTC and e-commerce. Focus on your previous roles in wholesale, marketing, and any specific achievements that demonstrate your understanding of inventory management and digital marketing.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury fashion industry and how your skills align with the job requirements. Mention specific examples of how you've successfully managed e-commerce operations or developed visual assets in past roles.
Showcase Your Data Skills: Since the role requires a data-driven approach, include examples of how you've analysed campaign performance or website metrics in your previous positions. This will demonstrate your ability to make informed decisions based on data.
Highlight Customer Experience Focus: Emphasise your commitment to delivering exceptional customer experiences. Share any relevant experiences where you improved customer service or enhanced the overall customer journey in your previous roles.
How to prepare for a job interview at Dweet.
✨Showcase Your E-commerce Knowledge
Make sure to highlight your previous experience in e-commerce and DTC operations. Be prepared to discuss specific strategies you've implemented in the past and how they contributed to sales growth or improved customer experience.
✨Demonstrate Your Creative Skills
Since the role requires developing visual assets, bring examples of your previous work or ideas for potential campaigns. This will show your creative eye and ability to contribute to the brand's aesthetic.
✨Be Data-Driven
Prepare to discuss how you analyse campaign performance and website metrics. Share specific examples of how data has informed your decisions in past roles, as this is crucial for the position.
✨Communicate Clearly
As a strong communicator, practice articulating your thoughts clearly and concisely. Be ready to explain complex ideas in simple terms, especially when discussing your approach to customer service and experience.
