At a Glance
- Tasks: Support the Senior Management Team by maintaining high-quality documentation and governance processes.
- Company: Join a dynamic organisation focused on delivering excellent public outcomes.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Great career growth opportunities and a focus on empowering line managers.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience with data analysis and Microsoft applications.
The role will support the Digital & Data Directorate Senior Management Team (SMT) by ensuring all directorate documentation, including customer-facing materials, is maintained to the highest standard. The postholder will deliver quality service, ensuring robust governance processes are in place and acting as a key contact for corporate governance requirements, directorate planning, and reporting.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
Responsibilities include obtaining and collating statistical data or other information for directorate reporting or in response to high-level queries, such as parliamentary questions. The postholder will assure the Digital and Data senior team by keeping directorate plans current and managing the directorate's progress on audit recommendations. Working directly with the Senior Management Team and Digital and Data PA, the postholder will attend meetings as necessary, involving initiatives across the directorate, and will log and follow up on action points.
Your responsibilities will include, but aren’t limited to:
- Ensure that governance processes are in place, that team risk registers, PDP logs and planning documents are being maintained; provide a quality review and assurance role for key directorate products.
- Compile any statistical information that may be required to enable responses to Parliamentary Questions, other corporate queries, Cabinet Office, and HM Treasury returns. Quality assure the information from other team members for inclusion in any response of this type.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Required experience: To be successful in this role you will need to have the following experience:
- Excellent verbal and written communication and stakeholder relationship skills with people from all grades and working backgrounds.
- Experience of compiling and analysis of statistics and use of reporting tools.
- Strong practical day to day knowledge of Microsoft applications, particularly Word, Excel, Teams, and SharePoint.
- Experience of managing documentation and governance processes with an eye for detail.
Behaviours we'll assess you against during the selection process:
- Managing a Quality Service
- Working Together
- Delivering at Pace
If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.
Business Support Manager in Swansea employer: DVSA.GOV
Joining our team as a Business Support Manager offers you the chance to work in a supportive and dynamic environment across various locations including Bristol, Swansea, and Leeds. We pride ourselves on our commitment to employee growth, providing extensive benefits such as a generous pension contribution, flexible working options, and increasing annual leave, all aimed at fostering a healthy work-life balance. With a focus on quality service and robust governance, you'll play a vital role in ensuring our directorate's success while being part of a culture that empowers you to flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit in with their values and goals. We want to see your personality shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business Support Manager in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Business Support Manager role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role requires excellent verbal and written communication, ensure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Highlight Your Governance Experience:Given the importance of governance processes in this role, be sure to mention any relevant experience you have in managing documentation and governance. We’re looking for someone who can keep things organised and efficient!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application shine.
How to prepare for a job interview at DVSA.GOV
✨Know Your Stuff
Make sure you’re familiar with the role of a Business Support Manager and the specific responsibilities outlined in the job description. Brush up on governance processes, documentation management, and statistical analysis, as these will likely come up during your interview.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for this role, prepare examples that demonstrate your ability to communicate effectively with stakeholders at all levels. Think about times when you’ve successfully managed relationships or resolved conflicts.
✨Be Ready with Data
Given the emphasis on compiling and analysing statistics, be prepared to discuss your experience with reporting tools and data management. Bring examples of how you’ve used data to inform decisions or improve processes in previous roles.
✨Emphasise Teamwork
The role requires working closely with the Senior Management Team and other colleagues. Prepare to discuss how you’ve collaborated in the past, highlighting your ability to work together towards common goals and deliver results efficiently.
